🚀 We're on the hunt for a talented Data Scientist to join us at Spring Labs 🚀 In this role, you will contribute to building the conversational intelligence core capabilities of a suite of products designed to enable intelligent process automation. Bring your talent and curiosity to where cutting-edge tech and innovative minds meet. #DataScientistJobs #Hiring #LosAngelesJobs https://lnkd.in/gXGxTsRw
About us
Spring Labs drives financial institutions towards unparalleled efficiency and profitability with cutting-edge, practical AI solutions. We are dedicated to empowering these institutions through transformative intelligent automation, all while ensuring strict adherence to compliance standards. Our mission is to drive operational excellence and financial growth, fostering human innovation and creativity. Introducing Raia, our latest groundbreaking product—an intelligent AI copilot for financial institutions. Raia streamlines customer support and compliance operations by automating tasks, enabling robust self-service options, boosting team efficiency and enhancing customer experience.
- Website
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https://www.springlabs.com
External link for Spring Labs
- Industry
- Computer and Network Security
- Company size
- 51-200 employees
- Headquarters
- Marina del Rey, California
- Type
- Privately Held
Locations
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Primary
4551 Glencoe Ave
Marina del Rey, California 90292, US
Employees at Spring Labs
Updates
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🌟 AI-Native CX: How Avant is Using AI to Deflect 15% of Customer Service Calls While Improving Customer Experience 🌟 Curious about implementing AI to streamline your customer service but cautious of the risks? Avant, Inc., a fintech pioneer, has taken the leap, and we’re excited to share the results of their beta testing with Spring Labs' CustomerAssist solution. Avant discontinued their traditional chatbot years ago due to inefficiencies and inaccuracies. Now, generative AI offers a robust alternative. Unlike pre-defined rules and limited logic, language models provide sophisticated conversational intelligence capabilities, enabling accurate profiling of the voice of the customer, detecting intent, recognizing entities, conducting knowledge base searches, and personalizing interactions. This approach ensures reliable and secure self-service inquiry resolution. Hear directly from industry leaders John Sun and Paul Zhang who have successfully implemented these systems. Discover the challenges they faced, what worked, and what didn’t. Gain practical tips and key takeaways to enhance your customer service strategy. Don't miss this opportunity to ask your questions during our Q&A session and learn from real-world experiences. Register today to attend live or watch the replay! 🎟️ RSVP now to secure your spot at the link below! https://lnkd.in/gqrKfAEE
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Spring Labs reposted this
I’m excited to announce Spring Labs officially entering the generative AI tech space with the launch of our first series of AI-powered “Universal Copilot” products. With this launch, financial firms will be able to quickly deploy AI-powered experiences to supercharge their compliance functions (ComplianceAssist), help their operations team become more efficient (AgentAssist) and delight their customers with “AI-native” experiences (CustomerAssist) One of the founding missions when Anna Fridman, Adam Jiwan, and I started Spring Labs was to be a transformative force in bringing the latest technologies to financial services and doing it in a way that helps not only our clients but also their customers. With our latest launch, companies can now deploy, and benefit from the power of, gen-AI in less than 2 weeks and achieve immediate returns on their investment. We look forward to discussing how we can help you achieve your goals with AI transformation. Visit the new and improved springlabs.com today to learn more. Read more about it on my latest blog post https://lnkd.in/gr8V-yEW
Bringing Generative AI Solutions to Financial Services
springlabs.com
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🚀 NEW HIRE ALERT 🚀 Join us in welcoming our newest Data Scientist, Kyle Greenberg! Kyle will be working on developing agentic conversational workflows to improve the intelligent process automation capabilities of our new AI product, Raia. Welcome, Kyle, we're excited to have you on the team!
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The team at Livesight has been hard at work completely redesigning their website! Visit www.livesight.com and check it out for yourself. And keep an eye out, a Spring Labs website redesign might be up next.
We’ve often heard that our products outshine our website—and we couldn't agree more! We've been hard at work behind the scenes to craft a digital space as intuitive as our products. Introducing our new website, designed with a much clearer view of how our solutions can help lenders streamline their operations. So, what stands out? 💡 Enhanced Product Showcase: A deep into our solutions and benefits tailored to fit your business needs. 🌟 Client Success Stories: A variety case studies displaying real-world implications of our insights in action. 📚 Insightful Resources: Access valuable guides, tips, and resources to fuel your journey to success. Check it out and let us know what you think! www.livesight.com
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Who all is attending the ABA Risk and Compliance Conference next week?! We’re getting ready to head to Seattle and are excited to dive into discussions on digital transformation across risk and compliance. If you'll be there, let us know! Our CEO, John Sun, would love to connect and schedule a complimentary demo of our new AI product before it gets announced to the public. Hint: customer service and compliance management for financial services will never be the same again. #Risk #Compliance #AI #ABARCC
The full program for the ABA Risk & Compliance Conference, to be held June 10-14 in Seattle, has been posted! With 46 unique, content-rich concurrent sessions, #ABARCC is designed to give risk professionals and compliance officers the tools they need to navigate the technological, regulatory and strategic changes affecting banks of all sizes. Watch below to hear more from ABA's Ryan Rasske, and register here: https://aba.social/49Wpdm9
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Tired of campaign delays caused by accessing encrypted customer data? Spring Labs offers a solution: precise, permission-based data access. With it, your team can instantly access needed data, streamlining launches and eliminating delays. No more waiting on compliance or tech teams—just efficient, targeted access. Say goodbye to data hurdles and hello to smoother operations with Spring Labs. #encryption #datasecurity #tokenization
Escaping the Data Maze
Spring Labs on LinkedIn
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Amazing work, team!
The Livesight team is thrilled to announce the latest enhancement to BusinessMatch: Tax Identification Number (TIN) matching! With just a single API call, lenders can effortlessly access this essential data for Know Your Business (KYB) verification. Swipe below to discover how our streamlined process ensures compliance and mitigates risks. #Lending #Banking #TINMatching #TINMatch #BusinessMatch
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Spring Labs reposted this
Now, gaining a comprehensive understanding of a business through a variety of data sources is more accessible than ever. At every stage of the lending process, from customer acquisition to risk monitoring, BusinessMatch offers full-service support for all your business data needs. Check out our data toolkit for commercial lenders below 👇 #lending #banking #insights #BusinessMatch www.livesight.com
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Spring Labs reposted this
Top 100 Startups to Watch in 2024 SoundHound AI, People.ai, Arrow Ai, Overjet, Blinkist, Wonolo, Snappr, Babbel, Chainalysis, Spring Labs, SALT Lending, Axis, Confluera, Snyk, Drata, Bellroy, Klarna, Coursera, Jolt.io, Newsela #startups #startupfunding #businesses #entrepreneur #businessdor https://lnkd.in/dKuDhgJH
Top 100 Startups to Watch in 2024
https://businessdor.com