SteelHead Management’s Post

Hiring for leasing manager role

Don't hire me to sell your home. Don't hire a residential broker to sell your commercial property. Sure, there are some similarities between the job functions. But that likes saying a semi-truck driver and a Formula 1 driver could switch roles. Similar job functions, totally different skill sets required. Use a commercial broker specific to your asset type or you will leave money on the table.

#hiring 1099 Leasing Agent, Greenville, United States, fulltime #opentowork #jobs #jobseekers #careers #Greenvillejobs #SouthCarolinajobs Apply: https://lnkd.in/gKF5i_rX We're committed to enriching the lives of those around us - one home at a time. Ready to make a difference? We're looking for innovators, changemakers and energetic professionals who want to join in on our amazing mission and company culture. We're a leader in the Single Family Rental industry and have been named one of Atlanta's Top Workplaces, ranked on Qualified Remodeler's Top 500, and ranked for ACG's fastest-growing company in Georgia.RESICAP's Property Management division, ResiHome, is committed to providing our residents with quality homes and best-in-class service, while also seeking to maximize our clients' investments. Ready to make an impact in a fast-growing, innovative company? Apply today!Position Purpose:From discovering the prospects needs and matching them with the perfect home, to nurturing the resident experience while supporting the property's needs; our Leasing Agents are critical to building our communities. Every day is an opportunity to meet new people and turn them into a loyal customer.Job Responsibilities:100% remoteYou will be the first point of contact with prospective residents.This position will answer questions, qualify and sell the property's features to prospective residents.Manage the leasing and application process with our new residents.Initial questions most likely come through you first. You must be quick to determine the customer's needs and create urgency while getting a prospect to apply.Fostering new relationships with our customers is vital to the success of this position.We look to you to use your customer friendly personality as well as your ability to diffuse/resolve difficult situations while nurturing relationships.Using your strong administrative and computer skills, this position will manage various tasks, such as managing lease files, updating necessary paperwork and computer systems and completing marketing/advertising tasks.Be an expert on the community and the surrounding area where our homes are located. Be knowledgeable about the schools, employers, food, etc Job Requirements

As I have mentioned in previous posts, I left Ram Partners back in November of last year after almost nine years of employment. I often mentioned that Ram had been good to me providing opportunities for me to grow within the company. The fact of the matter is that I excelled beginning with a lead concierge position leading to a leasing consultant opportunity. I left in frustration after being reassigned to a takeover property that came with a long commute and a myriad of problems that you would not have anticipated with a leading property management company. I have been very selective with my job approach responding to companies that have reached out to me rather than simply applying to a number of positions online. I recently applied to a leasing consultant position in Stone Mountain (that's where I live) and received an email telling me if I am interested to go online to take a test which supposedly determines my customer service skills. What has the hiring process become? Companies/hiring managers are increasingly lazy. Take five minutes to review the resume and if one reveals 270 five-star Google Business reviews, look at a reasonable sample, after all 270 folks cannot be mistaken In my nine years in the industry, I have worked with exceptional and average leasing consultants. The former being the exception to the rule. If you want to hire someone exceptional, read the resume and look at the reviews. No phone, video, online tests will be considered. Just old fashion look-in-the-eye honest discussions.

When working on a placement, I’ll submit a candidate without a lot of fanfare. After meeting with and deciding if the candidate may be a fit, I present their resume, profile, and some notes to my client. I don’t share a lot of opinions; I point out some of the candidate’s experience. My role is to make an initial assessment, vet the candidate, and then allow the employer to decide if they want to meet them. A few years ago, I got a call from a client. Evan was the SVP of Asset Management and needed to hire a Leasing Administrator. The job was to handle all aspects of new and renewal leases, speak to tenants/brokers, process applications, and deal with a fair amount of minutiae. Evan was surprised at my choice to submit Rebecca for the position. She had 2 years of experience as a real estate agent and then worked as a General Manager at a restaurant. Evan: “I saw this candidate’s resume but I am not sure if they are experienced enough. They don’t have a lot of leasing or admin experience.” Concetta: “Rebecca is running the day-to-day operations of a restaurant. She does scheduling, deals with vendors, handles/tracks inventory, and tends to angry customers, flaky staff, and the restaurant's owners. Plus, she works on the floor when she’s short-staffed. She has to settle the books nightly. There is a ton of paperwork she does. Plus, she did rentals for a company that has a lot of volume. She can do this Leasing Admin job. Just meet her.” In Rebecca, I saw grit and resilience, with just enough real estate experience. After meeting her and seeing what I saw, Evan hired Rebecca, and she turned out to be a great employee. Sometimes, the obvious is not so obvious. He still thanks me to this day (4 years later) for encouraging him to meet her. The moral of the story: sometimes, there is a gem hidden somewhere. When I see it, I may politely insist you meet them!

Thinking About a Career as a Collections Agent? Here’s How Your Skills Could Transfer! If you're considering a role as a Collections Agent but aren't sure where to start, you might be surprised to find that many of your existing skills are highly transferable. Here are five key skills that can help you break into this field: 1. Customer Service Experience: Are you used to talking to customers on the phone? Can you offer a friendly ear and provide solutions to their issues? Your ability to connect and communicate effectively is crucial in collections. 2. Sales Experience: Do you have experience speaking to customers, understanding their needs, and putting together solutions that fit their budget? Your sales skills, especially in listening and problem-solving, are highly valuable in collections. 3. Retention Skills: Have you worked as a Retentions Agent, negotiating better deals for customers? Your negotiation skills will be very handy when assessing customers' affordability and finding suitable repayment solutions. 4. Reservation/Travel Agent Experience: Are you adept at finding the best deals for customers looking to book holidays, car hires, or day trips? Your knack for going the extra mile to make customers happy can translate well into a collections role, where finding the best solution is key. 5. Life Experience: Sometimes, life experience is just as important. Understanding that debt can happen and having empathy for those in vulnerable situations is invaluable. Your ability to relate, empathise, and signpost customers to helpful organisations can make a significant difference. If you have these skills and are looking to make a career move, consider exploring opportunities as a Collections Agent. Your background might be the perfect fit for this rewarding field. If you have the above experience and want to hear about the various collections jobs I have around the UK, please get in touch! [email protected] #merje #merjefrontlinetalent #collectionsjob #collectionsandrecoveries #recoveriesjobs #collectionsagents

🌟 The Power of the Right Fit 🌟 Ever wonder why some properties struggle to fill their units? Late market? Sure. Supply and demand? Maybe. Fasfa delays? Possibly. Sometimes, it's as simple as having the right "fit" leading the leasing team. Leasing Managers/Consultants demand a sales-focused mindset. But let's face it, not everyone thrives in the world of objections, relentless follow-ups, and turning on the charm when needed; all while having a level of assertiveness. I couldn't agree more with Michael DiMella insight: most sales professionals are not going to shine as Property Managers, and vice versa. It takes different skills, personalities and approaches for each role. Hiring a Leasing Manager based on seeing this as an opportunity to promote him/her to a Property Manager in the future, could be hindering the property's current leasing potential. Because we recognize the importance of salesmanship in leasing, it is why Empower's National Leasing Specialists are the best in the industry—each agent is capable of boosting a property's leasing velocity by 3x-4x and that is just on average. **Humble brag** They are able to do it because at their core they possess that elusive "IT" factor and are true sales professionals. William Butler Jr. often says, he can train anyone to lease, but the traits of a good sales professional are inherent and can not be taught. Leasing requires a specific mindset. What qualities do you seek in a Leasing Manager or Leasing Consultant when building your own team?? Is your Leasing Manager role a pipeline system to Operational Management? #LeasingSuccess #SalesMindset #TeamBuilding #StudentHousing #Hiring #multifamily #realestate

New year, renewed focus on business budgets! Why stress over buying a company car when you can optimise your resources with our Contract Hire? Choose, customise, and let us handle the rest. From repayment plans to tailored agreements, we've got your business wheels covered. Find out more about driving efficiently without breaking the bank at https://loom.ly/G_uhnyk #BusinessBudgets #ContractHire #CarHire #CarLease #VanHire #VanLease #BusinessLease

#hiring Senior Leasing Consultant - $1,500 Sign On Bonus, Washington, United States, fulltime #jobs #jobseekers #careers #Washingtonjobs #DistrictofColumbiajobs #RealEstateProperty Apply: https://lnkd.in/dbHBAftH At Bozzuto, it's all about experience. Whether it's the experience you bring, gain or give, we want your journey to be exceptional. Guided by our core values of creativity, concern, passion and the pursuit of perfection, we've been creating inspiring, engaging and vibrant communities for three decades. Why do we do it? Because home is where aspirations are pursued and memories unfold. We believe in the power to impact the lives of the people we touch through the delivery of extraordinary experiences. Primary Responsibilities: You're caring and take pride in making peoples' day better. That's why you bring your enthusiasm for apartment living with you to work every day. Your high emotional intelligence helps you anticipate needs and personalize every interaction with a customer or resident. You're inspired by trendy neighborhoods and can't wait to tell your visitors about the local farmer's market or the newest yoga studio-all within walking distance of their front door. As a Senior Sales & Marketing Associate, your primary responsibilities include: Converting leads into community tours by following up with all prospects and providing helpful and compelling information about the community and neighborhood Contributing to desired occupancy levels by conducting informative and personalized tours of the community that result in new leases Building brand loyalty and achieving resident retention goals by ensuring that the resident experience is consistently stellar Generating awareness, interest and excitement via social media Working weekends when prospective residents are out looking for their new home-three weekends per month with two days off during the week You Create Value by: Connecting with people and engaging in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home Solving problems for our customers and treating them like you would your best friend Playing an active role in making certain the community is impeccable Jumping in and covering for your team members when needed Seeking out opportunities to get to know and understand your residents What You Bring to Us: A customer-focused mentalitySales aptitudeA kick-butt Pinterest, Twitter, Facebook or Instagram account

#Multifamily leasing is far too often done by the wrong people. On most sites, you've got entry-level "assistant property managers" who really just want to be full managers someday. They may have a great personality and other nice traits. BUT They don't truly want to be a salesperson, accountable for closing leases. AND They are not given the time for training and practicing the craft, or an effective process to follow. I've heard it said time and time again - find a property manager with a "good personality" and make them responsible for leasing. A "GOOD PERSONALITY" does NOT make a good leasing agent. Leasing a SALES job. 1️⃣ First - The role calls for a person who truly wants to be in sales. 2️⃣ Second - Sales is a skill that can be taught and learned. It's all about the habits and systems, not their personality. Sure some personality types may be naturally oriented to sales, but they still have to be enthusiastic about it and want to learn the craft. From my experience coaching, mentoring, and leading 100's of leasing professionals over the last 20 years, I assure you the range of personalities of successful apartment leasing professionals couldn't be wider. What's key is that the leasing pro wants to be in "sales". They need to be enthusiastic about sales. Learning sales. Practicing sales. Getting better at sales - NOT doing "part-time" leasing while working on property operations as an assistant property manager. Leasing shouldn't be an entry-level job for a wannabe property manager - even if they have a "great personality". That's the reason why we built our centralized "on-demand" leasing platform with a professional leasing team at CHARLESGATE that delivers better revenue results at lower costs. #multifamily #apartment #leasing #propertymanagement #CHARLESGATE Jared Clement Todd Mikelonis