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Network Status

Our networks are designed to provide a high level of service and availability as you would expect. However, occasionally things may go wrong or we may need to do works on these networks that impact on our services. These pages let you, the customer, know what the status of our networks are and whether we have any planned works scheduled.

  • Internet

    We are pleased to report that there are no issues on our Broadband network.

    Do you need help or support with your broadband? If the answer is yes; then please use the following link to our fixed line support page:

    Broadband Support

    If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our helpdesk on 624624, or report a fault via the following link:

    Report a fault

  • Mobile

     

    INC0228326 

    Due to refurbishment works at the Ship Inn there will be reduced 3G & 4G coverage in the Castletown area whilst the work is carried out. 

    We apologise for any inconvenience caused.

     

    Saturday 5th October - CHG0059800

    Essential maintenance work is being carried out on Saturday 5th October.

    Access to myMT, TopUps and Balance Enquiries will be unavailable between 23:00 and 03:15 on Sunday 6th October.

    SMS will be unavailable between 23:00 and 02:15

    We apologise for any inconvenience caused.

  • Fixed Line

    We are pleased to report that there are no issues on our Fixed Line network.

    Do you need help or support with your fixed line? If the answer is yes; then please use the following link to our fixed line support page:

    Fixed Line Support

    If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our helpdesk on 624624, or report a fault via the following link:

    Report a fault

  • Voicemail

    We are pleased to report that there are no issues on our Voicemail network.

    Do you need help or support with voicemail? If the answer is yes; then please use the following link to our Voicemail support page:

    Voicemail Support

    If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our helpdesk on 624624, or report a fault via the following link:

    Report a fault

During normal working hours our customer service teams are here for you at our Strand Street store and on 624624.

Customer services operating hours

Shop opening hours