OECD Artificial Intelligence Papers
The OECD engages in comprehensive research and analysis to deepen insights into the transformative power of artificial intelligence (AI) and its implications for economies and societies. The OECD Artificial Intelligence Papers series draws on comprehensive evidence-base to identify trends and developments and delve into an extensive array of AI-related subjects. This includes opportunities and challenges in AI governance, the impact of AI across policy domains including labour markets, education and healthcare, ethical considerations in AI design and deployment, and new frontiers such as generative AI. This collection encompasses OECD policy papers as well as working papers.
- ISSN: 3005348X (online)
- https://doi.org/10.1787/dee339a8-en
Using AI to manage minimum income benefits and unemployment assistance
Opportunities, risks and possible policy directions
While means-tested benefits such as minimum income benefits (MIB) and unemployment assistance (UA) are an essential safety net for low-income people and the unemployed, incomplete take-up is the rule rather than the exception. Building on desk research, open-ended surveys and semi-structured interviews, this paper investigates the opportunities and risks of using artificial intelligence (AI) for managing these means-tested benefits. This ranges from providing information to individuals, through determining eligibility based on pre-determined statutory criteria and identifying undue payments, to notifying individuals about their eligibility status. One of the key opportunities of using AI for these purposes is that this may improve the timeliness and take-up of MIB and UA. However, it may also lead to systematically biased eligibility assessments or increase inequalities, amongst others. Finally, the paper explores potential policy directions to help countries seize AI’s opportunities while addressing its risks, when using it for MIB or UA management.
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