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Version 1
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A Comparative Analysis of Co-Production in Public Services
Version 1
: Received: 21 April 2021 / Approved: 22 April 2021 / Online: 22 April 2021 (13:23:35 CEST)
A peer-reviewed article of this Preprint also exists.
Khine, P.K.; Mi, J.; Shahid, R. A Comparative Analysis of Co-Production in Public Services. Sustainability 2021, 13, 6730. Khine, P.K.; Mi, J.; Shahid, R. A Comparative Analysis of Co-Production in Public Services. Sustainability 2021, 13, 6730.
Abstract
The purpose of this study is to explore conceptual approaches in co-production studies and to examine current research trends of the study. The conceptual paper includes research articles related to co-production in public administration field. By thoroughly scrutinizing 32 research works of co-production, this study highlights major loopholes in the field of the study. The contributions of the study are: (1) identifying two common characteristics of co-production, (2) categorising three types of co-producing by end-users, and (3) finding that goals and success of co-production are more beneficial for service providers though its initial approach is citizen-centric approach. We suggest that future studies should be (1) to focus on reasons for co-production failures or success, (2) to discover further hindrances for co-production in service production, (3) to examine influencing factors on service providers as well as institutional impacts on co-production process, and (4) to include practical assessment in co-production study.
Keywords
co-production; knowledge production; public services
Subject
Business, Economics and Management, Accounting and Taxation
Copyright: This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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