Svoboda | Graniru | BBC Russia | Golosameriki | Facebook
Become a Friend

Accessibility statement

On this page

Introduction
How accessible this website is
Feedback and contact information
Contacting us about in-person visits
Preparation of this accessibility statement

About this statement

This statement explains what we know about the accessibility of the websites we operate, what we are doing to address any issues with the accessibility of our websites and how you can contact us about web accessibility.

This accessibility statement applies to the websites run by the Royal Academy of Arts, including:

We want as many people as possible to be able to use our websites. For example, you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the websites using a keyboard
  • navigate most of the websites using speech recognition software
  • listen to most of the websites using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We are working towards making website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We are actively working to make our websites compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

We know some parts are not fully accessible and that you may encounter:

  • Occasional headings in the wrong order
  • Images with missing or incorrect alternative text
  • Some PDF and Microsoft Office documents that are not formatted to be accessible
  • HTML markup errors that may make using a screen reader difficult
  • Issues with third party forms
  • Issues with a third party survey pop up
  • Issues with the third party cookie consent platform we use, where the pop up asking for user consent may not be fully accessible when tabbing through content

Some areas of our websites have not yet been reviewed for accessibility issues, which means they may not be fully accessible. These are outlined below.

Any pages starting with these URLs:

  • royalacademy.org.uk/art-artists/
  • royalacademy.org.uk/news-and-blog/
  • royalacademy.org.uk/past-exhibitions/
  • royalacademy.org.uk/events/tag/

All pages under these domains:

A specialist agency, TPX Impact, has been involved throughout the ongoing development of our website, helping to make both the look and feel and the technical functionality as accessible as possible. We've used digital accessibility testing tools to regularly test our websites including Chrome Lighthouse, screen readers, axe DevTools, colour contrast checkers, SiteImprove and others. We've tested using built-in assistive technologies on mobile, including the zoom function for optimal enlargement, tools which provide spoken or audible feedback to ensure compatibility with screen readers, and keyboard functionality to facilitate navigation solely via keyboard input.

Feedback and contact information

We want to improve our web accessibility and welcome your feedback. If you find any problems not listed on this page, or if you need information on this website in a different format, please contact:

Email [email protected]

We aim to respond to feedback within one week.

Contacting us about in-person visits

You can read more about visiting the Royal Academy of Arts on our Access and facilities page as well as in our Access policy document. If you need help planning a visit, please contact:

Monday–Friday

Email [email protected]

Phone 020 7300 5732

Saturday–Sunday (and bank holidays)

Email [email protected]

Phone 020 7300 8090

Please note we are closed on Mondays. See all our opening times.

Preparation of this accessibility statement

This statement was prepared on 26th February 2024. This website was last tested on 4th March 2024 against the WCAG 2.2 AA standard.

If you would like to see a full accessibility report, please email [email protected].