Rate Contract

Digitally signed By:

KAVINDRA SINGH BRIJWAL
Government of India
Directorate General of Supplies & Disposals Email id:
[email protected]
Jeevan Tara Building, 5 Sansad Marg
New Delhi-110001
Tel Number 23360610/23360537
Rate Contract no. EPABX/IT-4/RC-Q3000000/0116/84/04443/1804
Dated
09-MAR-15

To,
CORAL TELECOM LIMITED
E-2, SECTOR-63, NOIDA-201301,UP
Contact Person: Mr. Anil Nagpal
Mob.09891499302,
Email: [email protected]
NOIDA
Sub: Rate Contract for supply of EPABX System
Validity: From 09-MAR-15 To 11-JUL-15 .
Ref:(1) This Office Tender Enquiry No. EPABX/IT-4/RC-Q3000000/0116/84
Opened on 09-DEC-14.
(2) Your Quotation No. 6382 And Dated
08-DEC-14.
Dear Sir,
You are hereby informed that your above refered tender read with subsequent letters mentioned above for the Stores
specified in the Schedules annexed has been accepted. This rate contract will be governed by the terms and conditions
brought in the Form no. DGS&D 1001 including DGS&D Arbitration Clause available from DGS&D sales counter
on payment of Rs. 50/- The dispute cannot be referred by the contractor or entertained by facilitation Council or any
other adjudicating forum.The Rate Contract and the schedules annexed here to shall be the sole repository of this Rate
Contract/Transaction.
SCHEDULES ANNEXED
1.Schedule "A" Description of stores,prices,duties/taxes.
2.Schedule "B" special conditions of contract / Other information.
3.Schedule "C" Information to DDOs about parallel rate contracts.
4.Annexure - Technical Specification
5. Schedule "D" - Format of Letter of Authority
"Suspense Account facilities for indentors of Central Civil Ministries/Departments and UT Administration,except for
M/o Defence,M/o Railways and D/o Posts,have been withdrawn with effect from 03.07.2012. As per revised
procedures/guidelines, the indentors are required to place funds at the disposal of O/o Chief Controller of
Accounts(Supply),D/o Commerce,16-A,Akbar Road Hutments,New delhi-110011 in the form of letter of Authority.
The format of Letter of Authority is attached. The indentors are advised to allocate funds to cover the cost of stores
ordered, which includes value of supply orders inclusive of all duties & taxes asper relevent Rate Contract plus 5% of
the value of supply order towards other incidental charges in case of Rate Contract with firm & final prices or 10% of
the value of supply order towards other incidental charges in case of rate contract with price variation clause. In
addition,indentors are also required to include 2.0% of the cost of the stores(i.e value of supply order + incidental
Page 1 of 25

Download Date: 03-AUG-16

charges) as DGS&D department charges. Supply Order not accompanied with letter of authority in the prescribed
format along with requisite funds shall not be considered as valid supply orders. Ink-signed copy of Letter of
Authority is to be sent to the Office of chief Controller of Accounts(Supply),D/o Commerce,16-A, Akbar Road
Hutments, New Delhi-110011 by Speed Post under intimation to RC holder.Purchase Directorate concerned in
DGS&D Headquarters and Inspecting Officer concerned.
The

above

instructions

shall

apply

to

all

supply

orders

placed

on

or

after

03.07.2012."

Yours Faithfully,
(
)
Assistant Director(S)/Section Officer/Dy.Director/Director/DDG(S)
For and on behalf of the purchaser named in the Form DGS&D 1001.

Page 2 of 25

Download Date: 03-AUG-16

COPY TO:
1.The Chief Controller of Accounts,Department of commerce,New Delhi/
COA Mumbai/COA Kolkata,COA Chennai.
(Through authentication cell) This issues with the approval of competent authority.
2.Deputy Director General of Supplies & Disposals,Chennai -10 copies each
3.Deputy Director General of Supplies & Disposals,Kolkata -10 copies each
4.Deputy Director General of Supplies & Disposals,Mumbai -10 copies each
5.Deputy Director General (QA),Kolkata -10 copies each
6.Deputy Director General (QA),Chennai -10 copies each
7.Deputy Director General (QA),Mumbai -10 copies each
8.Deputy Director General (QA),DGS&D -10 copies each
9.Inspection Authority ADG(QA) DGS&D New Delhi - 110001.
10.Quality assurance Officer Director (QA) Delhi Directorate/ Mumbai,Chennai/Kolkata.
11.Concurrent Audit
12.MIS Cell
13.Ledger clerk
14.O.L.Section
15.All Direct Demanding Officers as per mailing list maintained by DGS&D.
16.Concerned CQA(for defence item only)-As per Clause 19 of RC
17.Concerned SQAO(for defence item only)-As per Clause 20 of RC

(
)
Assistant Director (S) / Section Officer / Deputy Director/Director/DDG(S)
FOR DIRECTOR GENERAL OF SUPPLIES & DISPOSALS

Page 3 of 25

Download Date: 03-AUG-16

SCHEDULE - A

1.Rate Contract No.:-EPABX/IT-4/RC-Q3000000/0116/84/04443/1804

Dated 09-MAR-15 For the Supply of EPABX System
2.Advance Rate Contract No.:- Nil
Dated
3.(a) Name and Full Address of the Firm :CORAL TELECOM LIMITED
E-2, SECTOR-63, NOIDA-201301,UP
Contact Person: Mr. Anil Nagpal
Mob.09891499302,
Email: [email protected]
NOIDA
UTTAR PRADESH - 201301
Tel. No. - 9891499302, 9101141034903
Fax - 0120-2595888
Email - [email protected]
(b) Name and Full Address of Manufacturer :CORAL TELECOM LIMITED.
404/2, Electronic Complex,
Chambagat-173213, Solan (HP)
(c) Brand: CORAL
4.Validity of Rate Contract: 09-MAR-15 To 11-JUL-15
5.Description of Item, Specification,Unit, Rate
--------------------------------------------------------------------------------------------------------------------------------------------Item Model
Store Description
Unit
Rate
No. No.
(in Rs)
ED
ED%
CST/VAT CST/VAT% Service Tax
--------------------------------------------------------------------------------------------------------------------------------------------2

IRIS IVDX

Large EPABX Systems

Configuration

Incl
Page 4 of 25

No. of Extensions: 800,No. of Junctions:

64,No. of expandable ports:
5376,Operator's console: 02,Compatible:
ISDN and Networking

12.36

Excl.

NOS.

1582722.68
Rs.
FIFTEEN
LAKHS
EIGHTYTWO
THOUSAN
D SEVEN
HUNDRED
TWENTYTWO AND
PAISE
SIXTYEIGHT
ONLY

5
Download Date: 03-AUG-16

Min.Order Qty(in unit):- 1

Rate of Supply(monthly):-100

01-APR-14

DeitY DVA(%) FY 1: 45

Bidder DVA (%) FY1: 45

PMA: Y

From Date FY2:

01-APR-15

DeitY DVA(%) FY 2: 50

Bidder DVA (%) FY2: 57

PMA: Y

Country of Orign:

12

Lead Time(in days):- 45

From Date FY1:

INDIA

MDF

Main Distribution
Frame(MDF)

No of pairs: 600 pairs alongwith IPM

Incl
Min.Order Qty(in unit):- 1

12.36

Excl.

Lead Time(in days):- 45

NOS.

73018.29
Rs.
SEVENTYTHREE
THOUSAN
D
EIGHTEEN
AND PAISE
TWENTYNINE
ONLY

5
Rate of Supply(monthly):-100

From Date FY1:

01-APR-14

DeitY DVA(%) FY 1: 45

Bidder DVA (%) FY1: 0

PMA: N

From Date FY2:

01-APR-15

DeitY DVA(%) FY 2: 50

Bidder DVA (%) FY2: 0

PMA: N

Country of Orign:

47

IRIS IVDX

Nos: ISDN Interface Card (PRI)

Large EPBAX system

Configruation add-on
items

Incl
Min.Order Qty(in unit):- 1

Excl.

Lead Time(in days):- 45

31322.71
Rs.
THIRTYONE
THOUSAN
D THREE
HUNDRED
TWENTYTWO AND
PAISE
SEVENTYONE ONLY

5
Rate of Supply(monthly):-100

From Date FY1:

01-APR-14

DeitY DVA(%) FY 1: 45

Bidder DVA (%) FY1: 45

PMA: Y

From Date FY2:

01-APR-15

DeitY DVA(%) FY 2: 50

Bidder DVA (%) FY2: 57

PMA: Y

Country of Orign:

52

12.36

NOS.

INDIA

IRIS IVDX

Large EPBAX system

Configruation add-on
items

Nos: Hot standby card for CPU

Incl
Min.Order Qty(in unit):- 1

12.36

Excl.

Lead Time(in days):- 45

NOS.

20247.94
Rs.
TWENTY
THOUSAN
D TWO
HUNDRED
FORTYSEVEN
AND PAISE
NINETYFOUR
ONLY

5
Rate of Supply(monthly):-100

From Date FY1:

01-APR-14

DeitY DVA(%) FY 1: 45

Bidder DVA (%) FY1: 45

PMA: Y

From Date FY2:

01-APR-15

DeitY DVA(%) FY 2: 50

Bidder DVA (%) FY2: 57

PMA: Y

Page 5 of 25

Download Date: 03-AUG-16

Country of Orign:

61

INDIA

SOFT Phone Large EPBAX system

Configruation add-on
items

Nos: IP Soft phones single client license

Incl

12.36

Min.Order Qty(in unit):- 1

Lead Time(in days):- 45

1881.5
Rs. ONE
THOUSAN
D EIGHT
HUNDRED
EIGHTYONE AND
PAISE
FIFTY
ONLY

5
Rate of Supply(monthly):-100

From Date FY1:

01-APR-14

DeitY DVA(%) FY 1: 45

Bidder DVA (%) FY1: 45

PMA: Y

From Date FY2:

01-APR-15

DeitY DVA(%) FY 2: 50

Bidder DVA (%) FY2: 57

PMA: Y

Country of Orign:

63

Excl.

NOS.

INDIA

IRIS IVDX

Large EPBAX system

Configruation add-on
items

Nos: Line Extension Card for 8 Ports

Incl
Min.Order Qty(in unit):- 1

12.36

Excl.

Lead Time(in days):- 45

NOS.

7024.6
Rs. SEVEN
THOUSAN
D
TWENTYFOUR AND
PAISE
SIXTY
ONLY

5
Rate of Supply(monthly):-100

From Date FY1:

01-APR-14

DeitY DVA(%) FY 1: 45

Bidder DVA (%) FY1: 45

PMA: Y

From Date FY2:

01-APR-15

DeitY DVA(%) FY 2: 50

Bidder DVA (%) FY2: 57

PMA: Y

Country of Orign:

INDIA

6-Terms of Delivery:

Free delivery at site ( i.e. at consignee's place )

7-Excise Duty:

Excise Duty Inclusive @ 12.36%.

8-Sales Tax:

CST / VAT Extra @ 5%

9-Delivery Period:
10(a)-Annual Turnover:

As per Clause-5 above.

2010-11 5021 Lacs.
2009-10 6640 Lacs.
2008-09 6360 Lacs.

(b)-Monetary Limit(In Rs.):

Without Any Limit

11-Payment Terms:

80% against inspection of stores (wherever applicable) and

provisional receipt of stores by consignee and balance 20% on
acceptance of stores by consignee within 60 days of receipt of
stores.

12-Slab Discount Clause:

13-Prices:
14-Quantity Offered:

NIL
FIXED
As mentioned in Clause-5 above.

15-Minimum Quantity in Single Supply Order:

16-Minimum order Value in Single Supply Order:
Page 6 of 25

0
Download Date: 03-AUG-16

17-Status of the RC Holding Firm:

18-Paying Authority:

LSI
PAO,User Deptt

(a)The payment to the suppliers in all the adhoc Contract

(A/Ts) and / or Supply Order placed against DGS&D Rate
Contracts shall be made directly by indentors i.e. order placing
authotity through their concerned Pay & Accounts Offices only,
instead of CCA(Supply) or its Regional Pay & Accounts
Offices of Department of Commerce.
(b)The payment to the supplier shall be paid by the indentors as
per prescribed forms of payments including timelines for
payments within 60 days of due date which must be ensured by
the indentors.Delays,if any, in this regard would render the
indentors responsible and not the DGS&D in any manner
whatsoever.
(c)Consequently,the requisite Departmental charges +
prevailing Service Tax thereon shall be deposited by the
respective Pay & Account offices (PAO) of the indentors
directly to the Receipt Head Account of DGS&D as prescribed
by CGA.
(d)Indentors shall be directly responsible for any noncompliance/default for the afore-said provisions.
19-Inspection Authority:

For Civil
ADG(QA),Jeevan Tara Building,Parliament Street
New Delhi

20-Quality Assurance Officer/Inspecting officer:

For Civil
Directorate of Quality Assurance
Block No.3, IInd floor, Kendriya Sadan,
Sector 9 A,Chandigarh
Chandigarh
CHANDIGARH -160055
For stores procured against DGS&D Rate Contract the
Inspection Officer would be:
(i) User Departments/DDO/Consignee itself or any
authority/agency appointed by them or
(ii) Additional Director General (QA) in DGS&D (if
desired by user Departments/DDO/Consignee).

21-Place where the Stores are to be Tendered

for Inspection:

Coral Telecom Limited,

404/2, Electronic Complex,
Chambagat-173213, Solan (HP)

22-R/C is DDOs Operated:

Yes

With effect from First October two thousand eight ( 01-10-2008 ),all supply order(s) against this Rate Contract must
be placed by Direct Demanding Officer(s) on-line through D.G.S&D web site (www.dgsnd.gov.in) (indentor's page) only.
Supply order(s) in any other form placed on or after 01-10-2008 shall not be valid and shall not be acted upon by the
contractor or any other concerned agencies.
DDO shall download the supply order and send an ink signed copy to the concerned paying authority specified in the
rate contract through Registered / speed post immediately after on-line placement of Supply Order(s).
23-Packing & Specification :
Page 7 of 25

see annexure
Download Date: 03-AUG-16

24- Departmental Charges : Departmental charges at the rates prescribed by government from time to time shall be
levied,for the services rendered by the Directorate General of Supplies and Disposal,in regard to Purchase & Inspection.
The rates currently applicable for departmental charges in regard to purchase and inspection of stores against DGS&D
R/C.
24(a) For Purchase : - Departmental Charges will be levied @1.0% of the value of the contract or supply order placed
against the DGS&D rate contract.
24(b) For Inspection :- Departmental Charges will be levied @1.0% of the value of the contract or supply order placed
against the DGS&D rate contract.
24(c). The value of the Contract or Supply Order shall be all inclusive basis including all taxes & duties. Service tax at
prevailing rate as applicable shall be chargeable as extra on the Departmental Charges.
24(d) Such direct/referral Supply Orders being placed by various Government users on Rate Contract holding firms or
their dealers/sub agents,obtaining supplies and making direct payments to the firms for the cost of stores prescribed in the
Rate Contracts are liable to pay a nominal fee as Departmental Charges @0.25% of the value of Supply Order (all
inclusive including taxes & duties ) + Service Tax extra as applicable. After receipt of Supply Order,the firm will deposit
the said Departmental charges + service tax thereon at the rates provided in the R/C to the concerned Controller of
Accounts (CCA) viz. Delhi/Mumbai/Kolkata/Chennai, as the case may be ,as indicated in the R/C by way of Demand
Draft/Bank Transfer. In case , the supplies are made in installments, the aforesaid Departmental charges + Service Tax
can be paid by the firm with CCA on pro-rata basis based on the value of the supplies made. In case no supplies are made,
Departmental charges would not be payable / claimable as no service would deem to have been rendered by DGS&D.
The firms can claim Departmental charges from PAO of the indentor for the direct/referral orders placed by them.Those
who err/conceal/misrepresent/default in payment of prescribed Department Charges would be viewed adversely and shall
be liable for actions as deemed fit by DGS&D including de-registration,debarring or suspension of business
dealings,blacklisting , bad performance and denial of further Rate Contracts etc, in addition to recovery of the requisite
amounts.IT would be the responsibility of the user department to ensure that the prescribed departmental charges have
been paid by the supplier before releasing their payments for the supplies. The firm would also disclose the same to
DGS&D.
24(e) The Referral /Direct Orders placed by the indentor by tweaking DGS&D Rate Contract terms & condition and/or
Specifications and obtaining the supplies within 1% of the DGS&D Rate Contract prices, such transactions will fall
within the purview of DGS&D Rate Contract and will also attract the aforesaid Departmental Charges @0.25% of the
value of stores ordered and supplied alongwith applicable Service Tax thereon.
24(f) In the event of placing such Referral/Direct Supply Orders, indentors shall send e-mail to DGS&D for which a
special provision would be provided on DGS&D website. While the indentors placing on-line Supply Order on DGS&D
e-procurement portal shall have the protection under the terms & conditions of DGS&D Rate Contract, the same would
not be available in case they choose to place paper Supply Order and such transactions would be at their own risk.

(
)
Asstt. Director (S) / Section Officer / Dy. Director
For and behalf of the purchaser named in the Form DGS&D 1001.

All the R/C particulars including prices in respect of individual R/Cs are available on DGS&D website which can be
accessed by all.The DGS&D website is http://dgsnd.gov.in
Page 8 of 25

Download Date: 03-AUG-16

SCHEDULE - B
TEST REPORTS FOR REGISTRATION AND ACCEPTANCE OF GOODS:
In case of products having satisfactory test reports from International Laboratory Accreditation Cooperation (ILAC) or their
worldwide affiliated/recognized labs or NABL approved labs, it would be sufficient to consider the products of requisite quality
for acceptance without insistence for any further testing pursuant to DGS&D Manual Correction Slip No. 38 dated 18-12-2012.
RC Specification:1. Instruction to DDOs: As per Notification dated 05.10.12 issued by Department of Telecommunications
regarding policy for preference to domestically manufactured telecom products in Govt. Procurement, the firm has declared that
their awarded models / items contain more than 45% indigenous components.
2. SPECIAL CONDITIONS OF CONTRACT:
1. Terms of delivery: The stores will be delivered by the firms on free delivery at consignee's site. Free delivery at site
including freight & forwarding. Insurance as per DGS&D Standard Transit Insurance Clause. For Andaman & Nicobar &
Lakshdweep, the firm will bear the delivery charges upto the main land port i.e. Kolkata / Chennai / Mumbai, whichever is
nearest to the destination. After this, the delivery charges from main land port to the consignee destination in the above
mentioned location, to be borne by the consignee.
2.

Demonstration of the machines will be carried out free of cost at consignee's place.

3. Machines shall conform to Guarantee/Warranty clause for a period of 12 months from the date of receipt of store by
consignee or 15 months from the date of despatch, whichever is earlier. For details refer clause 27 of DGS&D-230 & clause 18
of form No. DGS&D- 1001.
4. Other terms and conditions are as per Form DGS&D-1001.
5.

No assistance for import of finished product or raw material will be provided.

6. Tenderers shall have all the testing facilities and instruments toi check and verify the functional parameters of the
specifications.
7. For imported machines offered for inspection, the documentation requirements at the time of inspection of bulk supplies
for each and every lot are as under:a) Bill of Lading;
b) Packing list;
c) Certificate of origin;
d) Serial numbers along with model numbers pertaining / corresponding to imports covered by above documents;
e) A certificate from the manufacturer that the machines with particular model Nos. and Serial Nos. were exported by them to
Indian supplier and that the same were tested in their factory and found to be satisfactory as per the standard specification of the
product.
f) Guarantee/Warranty Certificate for the machine by R/C holding firms
8. Octroi Duty and Local Taxes:
Normally materials to be supplied to Government Department against Govt. Contracts are exempted from levy of town
duty, Octroi duty, terminal tax and other levies of local bodies. The local Town/Municipal Body regulations at times, however,
provide for such exemption only on production of such exemption certificate from any authorized officer. Contractors should
ensure that stores ordered against contracts placed by this office are exempted from levy of Town duty/ Octroi duty, Terminal
tax or other local taxes and duties. Wherever, required, they should obtain the exemption certificate from the purchase officer or
indentor concerned, to avoid payment of such local taxes or duties. Octroi, entry tax etc on the buyers account in the absence of
relevant exemption certificate.
Page 9 of 25

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9. Road permit, Waybill to be provided by DDO along with the order.

In all such cases where the requirement of Road Permit/Way Bills for entry of goods into a particular State is mandatory, the
following provisions shall be strictly followed: -.
(a) The supplier shall request the indentor/consignee for providing Road permit/ Waybill within 10 days of the receipt of the
Supply order. The supplier shall furnish all the necessary information and documents in this regard to Indentor/consignee.
(b) On receipt of the above request from the supplier, the indentor/consignee concerned shall arrange to provide the Road
permit/Way Bill in the prescribed form to the supplier within a maximum period of two weeks so that the same reaches the
supplier before the dispatch of the stores. However, in cases where the Road permit/Way Bill is issued on proof of actual
invoice of the material, the consignee shall arrange to provide the Road permit/Way Bill from appropriate authorities within a
maximum period of 5 days from the receipt of invoice.
(c) The supplier shall not be held responsible for any delay in supply due to non- supply/delayed supply of Road permit/Way bill
by the indentor/consignee.
(d) All cases of abnormal delay in providing requisite details/ documents by the supplier or issue of Road permit/Way bill by
indentor/consignee, the same shall be reported by them to DGS&D.
The details of the Road permits presently applicable in different States are as under:Sr.No. States Road Permit
1 Andhra Pradesh: 2 Arunachal Pradesh: Form DG-01
3 Assam: Form 62
4 Bihar:Form 28
5 Chhattisgarh: Form 59A
6 Goa: 7 Gujarat: Form 403
8 Haryana:Form 38 if value is Rs. 25,000 or more.
9 Himachal Pradesh: 10 Jammu & Kashmir: 11 Jharkhand: Form 28B
12 Karnataka: 13 Kerala: 14 Madhya Pradesh: Form 88/89
15 Maharashtra: 16 Manipur: Form 27
17 Meghalaya: Form 14
18 Mizoram: Form 33
19 Nagaland : Form 16
20 Orissa: Form 28
21 Punjab: 22 Rajashthan: Form 18
23 Sikkam: Form 20
24 Tamil Nadu: 25 Tripura: Form 26
26 Uttar Pradesh: Form 32
27 Uttaranchal: Form 17
28 West Bengal: Form 50
10. Signing of Inspection Notes issued by QA Wing of DGS&D : Instructions to Indentors/Consignees. Advance Payment Copy
of Inspection Note for claiming 80% payment (copy No.1): This is a provisional receipt. It only be tokens the receipt of stores by
the consignee and is without prejudice to his rights of inspection and rejection under the general condition to contact. It is issued
on said to contain basis the Contractor remaining responsible for proving the total quantities actually delivered.
Page 10 of 25

Download Date: 03-AUG-16

Consignee mentioned in the Inspection Notes should sign (in INK) & put his official rubber stamp on the Advance Payment
Copy of Inspection Notes IMMEDIATELY on the receipt of the material and handover the same to the company's authorized
representative. Where this is not possible or inconvenient, it should be signed (in INK) by an official authorized by the
consignee in that behalf. In such cases, the official signing the receipt certificate should indicate his designation and the official
on whose behalf he is signing; and put his official rubber stamp.
Balance payment & Accounts Copy of Inspection Note (Copy no 2& 5) for claiming 20% balance payment. Within 90 days from
the date of material received, Consignee mentioned in the Inspection Notes should sign (in INK) & put his official rubber stamp
on the Balance & Accounts office copy of Inspection Notes and should fill up the columns of Receipt Voucher No. In cases
where the supply is incomplete or defective or the supplier do not carry out commissioning/demonstration of the stores within
the period as per (i) above, the consignee shall report such cases immediately to the supplier and DGS&D. In cases where the
consignees do not release copy 2 and 5 of I/Notes within the period as (i) above for the reasons which are considered not valid
by the supplier, they may approach DGS&D with complete details for authorization of balance payment without copy 2 and 5 of
I/Notes and the same shall be considered by DGS&D on merits of each case.
All other terms and conditions shall be as per standard conditions contained in Form DGS&D-1001.

SCHEDULE-D
SPECIAL INSTRUCTIONS TOR TO R/C HOLDERS
1. Rate Contract holders are advised that before entertaining the supply order(s), they should ensure the availability of following
certificates from DDOs.
a) They are Central Government Department drawing funds from Consolidated Fund of India.
b) The expenditure involved for the purchase has received the sanction of the competent financial authority.
c) The funds are available under the proper head in the sanctioned budget allotment for the year.
d) They have been fully authorized by the Department to sign the supply order and incur the liability in respect of the stores
being ordered.
2. The rate contract holders should assist the consignee(s) in the installation and operation of the machine, including
recommendations for accessories and voltage stabilizer.

( K.S. Brijwal )
ASSISTANT DIRECTOR (S)
For and on behalf of the purchaser named in the form DGS&D-1001

Page 11 of 25

Download Date: 03-AUG-16

SCHEDULE - C
List of Parallel Rate Contract For EPABX System
Sr.No.

NAME & FULL ADDRESS OF FIRM

R/C NO & DATE

CLIXXO BROADBAND PRIVATE LIMITED

EPABX/IT-4/RCQ3000000/0116/84/06851/1805
24-MAR-15

130/13 (20-A), New No.G-117

Ghazipur,
Delhi-110096
Contact Person: Mr. Neeraj Singhal,
Mob. 09958411117,
Email: [email protected]
Delhi
DELHI
110096
2

ARVIND LIMITED (TELECOM DIVISION)

Naroda Road, Ahmedabad-380025
Cont. Person: Mr. M. Muraleedharan
Mob.917276088963, E-mail;
[email protected]
AHMEDABAD
GUJARAT
380025

ACCORD COMMUNICATION LTD

2-3B, Kanohar lal market Sharda road Meerut
Contact Person: Mr. Chandan Kumar,
Mob.09312204828, Email: [email protected]
MEERUT
UTTAR PRADESH 250002

CORAL TELECOM LIMITED

E-2, SECTOR-63, NOIDA-201301,UP
Contact Person: Mr. Anil Nagpal
Mob.09891499302,
Email: [email protected]

EPABX/IT-4/RCQ3000000/0116/84/06879/1807
25-MAR-15

EPABX/IT-4/RCQ3000000/0116/84/05538/1803
09-MAR-15

EPABX/IT-4/RCQ3000000/0116/84/04443/1804
09-MAR-15

NOIDA
UTTAR PRADESH 201301
5

INTELLICON PVT. LTD.

B-20 GIDC Electronic Estate
Sector 25 Near Madhur Dairy
Gandhinagar 382 024
Contact Person: Mr. Sanjay Keshwani,
09350908407 / 09313480998
Email: [email protected]
AHMEDABAD
GUJARAT
380015

6
Page 12 of 25

MATRIX COMSEC PVT LTD

EPABX/IT-4/RCQ3000000/0116/84/OC046/1801
09-MAR-15

EPABX/IT-4/RCQ3000000/0116/84/05973/1806
Download Date: 03-AUG-16

394, GIDC, MAKARPURA,VADODARA,

GUJARAT - 390010
Contact Person: Mr.Prashanta.Dutta
Mob. 09313374302
E-mail: [email protected],
[email protected]
VADODARA
390010
GUJARAT

EPABX/IT-4/RCQ3000000/0116/84/05973/1806
24-MAR-15

NEC INDIA PVT LTD

EPABX/IT-4/RCQ3000000/0116/84/F0769/1800
09-MAR-15

2nd floor Plot No.7 TDI Center

Jasola District Center New Delhi
Contact Person: Mr. Sachin Watker
Mob. 09686601709
Email: [email protected]
NEW DELHI
110025
DELHI
8

FAIR DEAL MARKETING & SERVICES

87 ZAMRUDPUR,
GK-1,
NEW DELHI -110048
Contact Person: Deepak Manghani,
Mob.9868208794
E-mail: [email protected]
NEW DELHI
110048
DELHI

EPABX/IT-4/RCQ3000000/0116/84/OA636/1815
01-DEC-15

NOTE:
(1) Before placing supply order, DDOs are advised to check with DGS&D or on the website whether any further RCs
have been awarded or amendments to Rate Contract have been issued.
(2) All the R/C particulars including prices in respect of individual R/C's are available on DGS&D website,which can
be accessed by all. The access code of DGS&D website is http://dgsnd.gov.in.

Page 13 of 25

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ANNEXURE

1. TESTING :
a) Acceptance tests(on 10% samples) : (Facilities to be available at the place
of inspection for acceptance testing)
i.
Verification of all features / functional performance of the Machine.
ii. High Voltage (Flash Test at 1000 V)
iii. Measurement of loop resistance.
b) Documentation Requirements for Stores Offered for Inspection against R/C for
Imported EPABX :
Successful tenderers shall be required to meet / furnish the following for
inspection of bulk supplies for each & every lot.
i. Catalogue/specification sheet of the manufacturer
ii.
TTC for the product duly indicating the serial number of the tested
machine
and actual test results values for all major specification parameters as
well
as for environment tests, where applicable.
iii. Manufacturers test certificate, back up guarantee/warranty and after sales
services support for the machine serial numbers offered from the
authorized
official (with Name & Designation) of the foreign manufacturer in the
following format :
I/We who are the manufacturers of ------------------------------------(name and
description of the goods offered) having factory(ies) as provided for the R/C at ---------------------------- (Name & Complete address of the factory(ies) hereby
certify that the following machine/model Nos. bearing Sl. Nos. mentioned against
each were exported by us to M/s ------------(Name & address of the Indian supplier)
Item

Model No.

Machine Sl nos.

Invoice No

The aforementioned machines were tested in our premises and found to be

satisfactory as per the contract specifications.
We hereby extend back up guarantee/warranty and after sales services support in
case the Indian supplier do not perform their obligations. We also undertake to
supply spare parts for 5 years from the date of supply of machine to consignee.
The above certificate should be on the letter head of the Manufacturer and
should be signed by the legally competent officer of the company or by authorized
person (with his/her name & designation) and having power of attorney to legally
bind the manufacturer along with copy of such authorization.
c)

Environmental Testing :
The EPABX system and all the other equipment offered including all types
of add-on cars as applicable(excluding PBT & MDF)
shall be type tested as per the following environmental test sequence. Type
test reports shall be from International Laboratory Accreditation Corporation
(ILAC) or their worldwide affiliated/recognized labs or NABL approved labs as
per the DoC correction slip no. 38 dated 18/12/2012 of DGS&D Manual and the
same shall also be required at the time of registration and inspection.
i.

Page 14 of 25

Cold Test

: At zero Degree C for 2 hrs. as per IS 9000/

Download Date: 03-AUG-16

Pt
: At
Pt
Damp Heat(Steady State) Test: At

ii.
iii.

Dry Test

2/Sec 4/1977 (reaffirmed 2007).

45 Degree C for 16 hrs. as per IS 9000/
3/Sec 5/1977 (reaffirmed 2007).
40 Degree C & 95% RH for 2 cycles as
per IS 9000/Pt 5/Sec 1/1977(reaffirmed

2007).
After completion of environmental conditioning sequence as above and
recovery of
1&1/2 hour, the functional performance/features of EPABX shall be checked and
results shall be satisfactory. (functional performance need not to be checked
before conditioning and during conditioning)
Note : For PBT & MDF for above environmental tests, manufacturer certificate
shall be furnished.
3. MAINTENANCE MANUALS :
Two sets of each of the following operation and maintenance manuals shall
be
supplied along with the equipment.
i.

General write-up of overall System specification & description of all

the equipments explaining features, facilities, functions & principals.
ii. Operating Manual.
iii. Detailed description of entire software, if applicable.
iv. Maintenance of instruction manual including maintenance test schedule
fault deduction and trouble shooting procedures.
NOTES TO THE TENDERERS :
i.
ii.

Tenderers shall indicate model/make of the system as well as important

sub assemblies.
Tenderers shall furnish compliance statement for technical requirement
clause by clause clearly indicating deviations to tender specifications.
They shall furnish their comments / justifications for the same.

iii.

Tenderers shall furnish the details of after sale service and past
performance of the system quoted by them as per format enclosed at
Form 1 and 2.

iv.

The items quoted shall have TEC approval for interconnection as applicable
for different types of interfacing(Type-1 to Type -7) as per TEC
specifications. TEC Approval shall clearly indicate types of interfaces
for which approval has been granted and the type of switching technology
used in the make and model of EPABX tested. Tenderers shall furnish
a copy of TEC approval certificate along with tender for each item quoted
and it should be valid on the date of tender opening. It will be the
responsibility of the supplier to keep the TEC approval valid during the
currency of the Rate Contract. They shall submit TEC approval certificate
for the exchanges or else a confirmation from TEC that such approval is

not
required for this type of exchanges.
v.

Tenderers shall quote directly to Indentor for cabling charges complete

with necessary hardware on per meter basis per single pair of cable both
for open type and PVC Channel type wiring as and when requested by

Indentor.
Cabling is not part of this tender.
Page 15 of 25

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vi.

Tenderers shall confirm in their offer that the equipment offered shall
not require air-conditioning and shall work satisfactorily in normal
ventilated room.

vii.

The DECT Phones & the IP Phones offered shall be of the same OEM whose
Exchanges are offered, for full compatibility.
FORM No I
----------After Sales Service Facilities

Sl.No.
the

Name,Address &
Telephone Nos
of Service
Centers

(1)

(2)

Quantity of

Details of

Spares
Inventory
(Value)

Technical
Personnel

(3)

(4)

Jurisdiction of
Service Center

(5)

FORM No 2
----------Details of Past Performance for Each Model/Similar Model against Major Orders
Sl. Name of Foreign Date of
Remarks
Manufacturer & with Foreign
Address
Manufacturer
(1) (2)
(3)

agreement

PO

No.Purchasers

&
Address & Quantity
Date Tel.No.etc
(4)
(5)
(6)

Purchased

Date

Installation
Commissioning
(7)

of

(8)

viii.

Supplier of Imported stores must submit a notarized declaration from their

foreign principal (OEM) that the product/model number being quoted against
the tender is currently undergoing production and have NOT been
discontinued
by them.
The OEM shall further undertake that they shall continue to
provide
support to the product/model no. being quoted, during their warranty
period.
Such an undertaking shall be submitted at the time of registration,
bidding
and during EACH inspection.
ix.
All the add on cards/items and accessories shall be from same OEM.
x. The firms must comply with the provisions of Gazette of India Notification
No.
S.O. 2357(E) dated 07.09.2012,issued by Department of Electronics and Information
Technology amended upto date and all other relevant gazette notifications.
xi. EPABX shall be conforming to the mandatory requirements of TEC specification
No.TEC/GR/SW/PBX-CPA/01/FEB-09 with all amendments up to date or shall be
conforming
to
TEC
specification
No.TEC/IR/SW/PBX-004/02/MAR
2011
with
all
amendments up to date for the interfaces as applicable.
Large EPABX Systems Configuration
Specification :
ANNEXURE-A
Page 16 of 25

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DETAILED SPECIFICATION FOR EPABX SYSTEMS

1. GENERAL :
(a) The EPABX system should be Digital Microprocessor based stored program
control with latest Software Version. It should have facility to connect
Computer Terminal, Telephone, and Paging System through suitable Interface
common to all such devices. Tenderers shall indicate full details of the
system offered including CPU speed.
(b) The system shall be capable of working in a suitably ventilated non-airconditioned environment. System design shall be immune to noise from
various sources like power supplies, lighting system etc.
(c) The System shall ensure a very high degree of availability and
maintainability through use of highly reliable components and
appropriate structural & functional units. Provision of redundant control
units in a suitable configuration shall be provided as an option.
(d) All components should be rated for continuous operation of the system.
It should be designed in such a way that any damage in any circuit/
subassembly/assembly should be self-containing and should not be propagate
to other parts of the system.
(e) The EPABX shall be capable of pulse to tone conversion and vice versa to
enable correct operation (originating & receiving calls) with the DTMF
and dial pulse signaling having a speed range of 8-12 PPS and break ratio
of 50 to 80%. Dialing out shall meet following limits.
Dial Speed
Make/break ratio
IDP

:
:
:

10+/0.5 PPS
1:2, normal with break period between 65 to 68%.
>550 ms.

(f) Call buffer memory shall be at least 1350 for Small Systems and 5000 for
Large Systems. The tenderer shall indicate call buffer memory capacity
offered.
(g) The equipment shall be capable of working under the howling line &
junction limits as under:
i.

Extension loop resistance of 1200 ohms for large systems and 600 ohms
for small systems.
ii. Junction Loop up to 1800 ohms.
iii. Insulation lower limit 20 k ohms.
(h) Flexibility of opening & closing of limits & modification in class of
service will be provided.
(i) There must be protection of EPABX System from high voltage/current
transient occurring on junction lines to the Exchange.
(j) Power fail cut through shall be provided as specified under clause'3y'
of SYSTEM FEATURE.
(k) All cards of the same type & design shall be interchangeable without
necessitating special adjustments.System would be offered by the firms
with Hot standby facility if they have provision for the same.
(l) Cabinet design shall provide for adequate ventilation to dissipate heat
due to energy loss.
(m) The points for connecting supplies, the power supply to the different
plug-in cards shall be standardized & mechanically interchangeable to
prevent damage due to accidental interchange of cards.
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(n) Sub-assemblies & printed cards in the equipment shall be suitably marked
Identification of a type of card in its connector shall be possible
without necessitating its removal. Any plug-in component shall be
marked with sufficient information for its complete identification.
(o) All instructions labels or any other marking on the equipment shall be
perfectly legible.
(p) Connecting cables between jacks shall be marked in their extremities
with identical designation as on the fixed connecting flanges.
(q) Fuses used shall have a suitable marking for the different rating to
enable easy identification and replacement.
(r) The items quoted shall have TEC approval for interconnection.TEC
Approval will not be necessary for IP Gateways and DECT.
Tenders shall furnish a copy of TEC approval certificate along with
tender for each item quoted and it should be valid on the date of tender
opening. It will be the responsibility of the supplier to keep the TEC
approval valid during the currency of the Rate Contract.

2. POWER SUPPLY :
(a) The EPABX shall be suitable for operation on 230V +/- 10%, 50 +/-2 Hz
AC or on 48 V DC power supply as per the customer requirement.
(b) EPABXs operating on 230V+or_10% AC shall have in built battery
charging arrangement for providing battery back up for 2 h minimum.
Batteries for this purpose shall be ordered separately.
(c) Power back up for 230V systems can also be provided by external UPS
which will also be ordered separately. There is a separate DGS&D
Rate Contract for UPSs.
(d) Power back up for 48V systems can be provided by Float Cum Boost
Charger (FCBC) which has been included as a separate schedule and
has to be ordered separately. The ratings of FCBC and batteries
can be decided by the DDOs depending upon their power back up needs.
(e) The derived power supply shall be suitably protected on the input
side against over current and accidental reversal of polarity and
on the output side against over current and over voltage. Automatic
recovery shall be possible.
3. SYSTEM FEATURES :
(a) The EPABX System should have Digital PCM/TDM (non-blocking) technology.
They shall indicate the switching IC/CHIP used. They shall furnish
calculation showing the non blocking technology /switching.
(b) Tone and Ringing: The System shall provide the standard tones and
ringing current as in the Public Telephone Network as follows :
(i)
(ii)
(iii)
(iv)
(v)
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Ringing 75 V AC , 25 Hz.
Ring back tone 400 Hz. 0.4 sec ON, 0.4 sec OFF.
Dial tone 400 Hz modulated by 25 Hz.
Busy tone 400 Hz, 0.75 sec ON, 0.75 sec OFF.
Operating Voltage 48 V +/- 4 V DC.
Download Date: 03-AUG-16

(c) The equipment and circuits for tones and ringing shall form part of
main PABX equipment.
(d) The equipment should have Automatic Route Selection facility to
determine least cost route automatically based on class of service.
(e) Extension-to-Extension Dialing: It shall be possible to establish
internal calls automatically by dialing any number without assistance
of the attendant.
(f) Direct Outward Dialing: It shall be possible to establish external
calls automatically by dialing any number without the assistance of
the attendant (subject to class of service).
(g) Provision of DID & DISA: It shall have facility for direct inward
dialing and direct inward station access.
(h) Direct Outwards Station Access (DOSA): Any Extension can access the
trunk lines of the System through personal pass code to make outward
calls. All DOSA calls remain in account of that particular Extension.
(i) Direct Station Selection (DSS): Just pressing a single key the operator
or extension can directly call an extension or access the trunk line
without hassles of pressing 3 digits.
(j) Multi Level Voice DISA: When ordered as an extra feature/card, this
will enable the systems to provide auto attendant service to outside
callers to directly access the desired extension by surpassing the
operator. The caller should be step wise guided by multi-level voice
messages.
(k) Access To Exchange Network: It shall be possible for an extension to get
access to public network with or without the attendant in such cases,
facility shall exist for the attendant to either dial the required No.
or to merely extend the junction to the extension and permit the
subscriber to dial the number.
(l) Privacy Of Call: Full privacy of conversation shall be available on
all calls whether established directly or by the attendant. A warning
tone of a specified frequency shall be applied when trunk-offering
facility is exercised by the attendant on an extension user.
(m) Class Of Service: It shall be possible to allow an extension control
over the telephone usage by providing him suitable class of service.
(n) The coding technique to be used is ALAW/CODEC per channel.
(o) System should have provision for Automatic Last Number Redial up to
20 times on Junction Line.
(p) During night, when the board is shut, external lines should be linked
to any pre-defined extensions.
(q) Provision for connecting recorded voice / answering to make available
extensions to an incoming call without the help of operator.
(r) Flexible Numbering Scheme: System should have provision for flexible
numbering plan up to four digits for extensions.
(s) Trunk Support: The System should support a following connectivity to
satisfy all type of trunks & tie circuits.
Page 19 of 25

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Analog for all

For ISDN compatibility
In case of Small EPABX Systems : ISDN BRI
In case of Large EPABX Systems : ISDN BRI & ISDN PRI
For Networking Compatibility
In case of Small EPABX Systems :
In case of Large EPABX Systems :

Digital ISDN and VOIP

Digital ISDN, E1, E&M and VOIP

Generally system supporting ISDN PRI shall also be compatible to E1

connectivity.
(t) Universal Port Configuration: All ports of the System should be identical
to facilitate flexible configuration of the System as per user needs.
(u) Discriminate Ringing: The System should support discriminate ringing to
indicate internal & external calls.
(v) Multiple Consoles: The System should support multiple numbers of consoles
for large EPBAX Systems.
(w) Mixed Station Dialing: To support all the features irrespective of type
of telephone instruments i.e., DTMF or DECADIC.
(x) Versatile ASMDR The System should support ASMDR, which is a call
accounting application that can record & print up to at least 3500
calls without dedicated printer.
(y) Power Failure Transfer: In the case of power failure all P&T / CO
lines become available on the pre-set Extensions.
Provision for Availability of Junction Lines shall be as under:
System of 4 & 8 Junctions:
System of 24 & 32 Junctions:
System of 64 Junctions:

Availability of 2 Junctions
Availability of 4 Junctions
Availability of 8 Junctions

(z) Programmable Class Of Service The System should support programmable

class of service for P&T (STD/ISD/LOCAL) dialing as per need.
(i) Direct Call Billing In Rupees: The System should support direct call
billing (near value) through parallel/serial port printer without
computer.
(ii) Call Billing Printout Options: The System should support versatile
multiple combinations of direct printout options with total amount
viz., Extension wise, Trunk wise. Today's call print out, Group
wise printout, Particular date, Particular Month, Particular Time,
Particular Phone etc.
(iii) Calling Line Identification (CLIP) : This is an optional feature and
when ordered it enables the incoming calling No. is displayed on
Key/Analog Phone even if the call is transferred by the operator,
it is compatible to DTMF (Optional).
(iv) Remote Maintenance: The System programming can even be done from
remote locations.
4. EXTENSION FEATURES :
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(a) Automatic Call Back: Facility shall exist for an extension user on
encountering a busy signal on a called extension, to invoke the
automatic call back feature by dialing a code before hanging up.
When both the calling and called parties are free, the call should
be automatically put through and in case of no-answer the call may be
disconnected after a specified period.
This facility should be available throughout the network if more
than one EPABX are interconnected in a Private Network.
(b) Call Forwarding: An extension with this class of service shall be able
to transfer all incoming calls, temporarily to another pre-selected
extension. Such requests shall be registered by dialing a code followed
by the extension No. Facility shall also exist for cancellation of a
request registered earlier. This facility should be available throughout
the network if more than one EPABXs are inter-connected in a Private
Network.
(c) Consultation Hold: An extension engaged on an external call (incoming
or outgoing) shall be able to hold the call while making internal call
for private consultation. The external subscriber shall not overhear
such consultation. There must be facility of music during hold condition.
(d) Brokers Call: An extension engaged on an external call (incoming or
outgoing) shall be able to hold the call while making another call
than alternate between the two. The other party shall not over hear
such consultation. There must be facility of music during hold
condition. This facility should be available throughout the network
if more than one EPABXs are inter-connected in a Private Network.
(e) Automatic Call Transfer: It shall be possible for an extension user
to transfer incoming calls to another extension with or without help
of the attendant. This facility should be available throughout the
network if more than one EPABXs are interconnected in a private network.
(f) Executive/Secretary: A combination of call forwarding, consultation
& hold to provide for executive to selectively/answer calls. This
facility should be available throughout the network if more than one
EPABXs are interconnected in a private network.
(g) Executive Over-Ride: There must be facility offering priority to 5 min
extensions to over-ride on going conversations. This facility should
be available throughout the network if more than one EPABXs are
interconnected in a private network.
(h) Access To Paging: Extensions and attendant shall have dial access to
a loudspeaker or any other type of Paging System where such a system
exists.
(i) Conference Call: It shall be possible for an extension user (up to
a maximum number of 6 to talk to each other at the same time on a
conference circuit. One of the extension user or by the attendant
may set up the conference call. This facility should be available
throughout the network if more than one EPABXs are interconnected
in a private network.
(j) Call Pick-Up : It shall be possible for an extension user to pick-up
incoming calls ringing on another extension without the help of the
attendant. This facility should be available throughout the network
if more than one EPABXs are interconnected in a private network.
(k) Call Re-Routing : It shall be possible for a call to be re-routed,
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without help of the attendant, to other pre-defined extensions when

certain conditions apply. This facility should be available throughout
the network if more than one EPABXs are interconnected in a private
network.
(l) Auto Call Disconnection: For large EPABXs, the system should facilitate
to fix the time of call beyond which it will be automatically
disconnected.
(m) Dynamic STD Lock : The System should support that individual extension
can lock outward dialing (STD/ISD/LOCAL) by a personal secret pass code
to prevent misuse by others.
(n) Paging On Key Phone: The caller can activate speaker phone of the called
extension to communicate in urgency in own voice when Extension is idle.
(o) Call Name & Extension number on Display (Internal CLI): Name as well( as
Extension No. of the caller is displayed on the Key Phone, facilitating
to respond accordingly.
(p) Background Music: The Key Phone user can enjoy the light background music
channeled from System When Voice DISA Card incorporated.
(q) Auto-Answer / Auto-Off : Key Phone can be programmed for auto-answer
after pre-set number of incoming rings. The Key Phone is automatically
disconnected when caller disconnects.
5. ATTENDANT'S CONSOLE FEATURES :
Stand-alone or P.C. based Attendant Console with the following features :
(a) The operator console should have soft/feather touch keys with easy to
view display and busy lamp field for extensions. It will have easy
handling facility for all internal & external calls.
(b) Answering an Incoming Call: Facility should exist for answering an
incoming call, whether from an internal extensions or external junction.
It should be possible to identify the type of call that is internal,
external line etc., from the call indicator.
(c) Call Queuing : All incoming calls should be presented to the console
in order of the arrival. Facility should exist for giving preference
to junction calls over calls from internal extensions.
(d) Serial Call : Facility should exist in Large systems to extend an
incoming call as serial call, which should come back to attendant on
completion of call and permitting the attendant to route the call to
another extension and so on.
(e) Call Waiting Display : An indication should be given when there is
an unanswered call waiting in the queue. The lamp shall flash if
number of calls waiting in the queue are two or more or if a call
has been waiting fore more than a predetermine time.
(f) Call Selection : Facility should exist to the attendant to select
which incoming call to be answered first.
(g) Call Hold Facility : It shall be possible for the attendant to place
an incoming junction call on hold pending further processing.
(h) Setting Up External Calls : Facility shall exist for enabling the
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attendant to set up the external calls for the extensions, which

are allowed to access the public network. The attendant may either
dial the number himself or merely extend the junction to the authorized
extension user.
(i) Trunk Offering : The attendant shall be able to offer an incoming call
to busy extension. A tone shall however, alert the talking parties
when the attendant barges-in on a connection.
(j) Provision for Remote Supervisor Control.
(k) Position Busy : When more than one console is in use. It shall be
possible for a console to prevent further incoming calls from being
assigned to it by busying itself. When a console is so busied all the
waiting calls queued for the particular console shall be transferred to
other console/extensions. Incoming calls in cases where two consoles
exist shall be equally distributed. Facility shall exist during absence
of the attendants for incoming external calls to be forwarded to one
common or several individual extensions.
(l) Night Service : It should be possible for all incoming calls to be
transferred to certain pre-fixed extensions, in case this option has
been exercised during the night.
(m) Head Phone Connectivity : The operators can plug-in headphone to handle
the call traffic efficiently while keeping her/his hands free for other
jobs.
6. SERVICE OBJECTIVES :
Following service objectives shall be met :
(a) Under overload conditions, the lost call figures applicable shall be
one in 200 for extensions to extensions call and one call in 100 for
junction calls, overload being defined as 10% increase in occupancy
of speech network and simultaneous 25% increase in the number of calls.
(b) The selection time under full load is defined as the time interval
between the instant at which the required information for selection
of the outlet has been received at the inlet and the instant at which
outlet is ceased shall not exceed in 99% of the cases under traffic
overload 1.5 seconds.
(c) The assumption to be made while deciding the dimension of the links,
junctions and attendants console shall be following :
i. Total originating & terminating traffic per extension (including
junction traffic) 0.2 erlang during peak busy hour.
ii. Total junction traffic per extension 0.1 erlang during peak busy hour.
iii. Average holding time of calls 0.90 seconds.
iv. The switching network shall provide access to the links & junction
on fully non-blocking basis.
v. The equipment design shall be such that any special case and
precaution on the part of maintenance personnel are kept to an
absolute min. And no preventive maintenance is required.
vi. The System shall have inherent capability to monitor its own
performance and to detect, analyze and locate faults.
vii. Fault repair at site should normally consist of only replacing
the faulty card or plug-in modules.
viii. The System should have remote maintenance facility.

Page 23 of 25

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Float cum Boost Charger for EPABX System

Specification :
Float cum boost charger for EPABX system are used as an accessory. It shall
be supplied as per the ratings ordered as per schedule.The detailed specification
like
voltage out put-in float mode, normal mode and boost mode, line and load
regulation,
ripple at full load, maximum over shoot in percentage, maximum undershoot in
percetage, efficiency, availability of short circuit protection shall be spelt out
clearly by the tenderer.
Small EPABX System with In built 4 Port voice mail.
Specification :
Small EPABX systems with in built 4 port Voice mail shall comply as per the
detailed specification under Annexure-A and shall be supplied in one of the
configurations as per schedule. Details like recording duration shall be indicated
by tenderer.
Main Distribution Frame(MDF)
Specification :
Main distribution frame is used as accessory to EPABX and shall be suitable
for the EPABX quoted and shall be with IPM . Tenderers shall indicate the
model/item No.
of EPABX for which MDF are suitable.
Small EPBAX system configruation add-on items
Specification :
These items are accessories to EPABX system and shall be suitable for the
EPABX quoted as per Annexure-A.
Large EPBAX system Configruation add-on items
Specification :These items are accessories to EPABX system and shall be suitable
for the EPABX quoted as per Annexure-A.
General Attachments( Click on the following to View )
Questionnaire

Page 24 of 25

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LIST OF ALL AMENDMENTS

For RC No. EPABX/IT-4/RC-Q3000000/0116/84/04443/1804

Amendment In

Sr No. Amendment No.

Amendment Effective
Date
From

EPABX/IT-4/RC-Q3000000/0116/84/04443/1804/59963

13-JUL-16

13-JUL-16

Amendment in RC
Validity

EPABX/IT-4/RC-Q3000000/0116/84/04443/1804/58164

08-APR-16

08-APR-16

Amendment in RC
Validity

EPABX/IT-4/RC-Q3000000/0116/84/04443/1804/55081

08-JUL-15

07-JUL-15

Amendment in RC
Validity

EPABX/IT-4/RC-Q3000000/0116/84/04443/1804/53730

24-MAR-15

17-MAR-15

Amendment in Rate

Page 25 of 25

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