Contacting Sky
Thanks for using our online services – if you do still need to contact us, please be aware that wait times may be longer than normal, but be assured we’re prioritising calls from customers who’ve already been online.
Remember, you can do most things online at Sky.com. You'll find handy guides that deal with all kinds of issues and queries below. Over 90% of our customers who use our online guides get the help they need before even having to get in touch.
Just pick which Sky service you need help with and follow our help guides.
- Sky TV
- Billing and payments
- Account and subscription
- Sky Broadband
- Sky Mobile
- Sky Go
- Sky Talk
- Sky Protect
- Sky Yahoo Mail
- Sky Community
- Check for outages in your area
If you're interested in purchasing Sky and would like to speak to someone in our sales team, please visit our Shop.