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organisation behavior structure and designorganisation behavior structure and design
organisation behavior structure and design

This document discusses organizational structure and design. It presents information on different types of organizational structures including simple, functional, and matrix structures. Various charts are included that provide data on communication methods, performance appraisal processes, training initiatives, and satisfaction metrics for employees and consumers within organizations.

Organizational structure design
Organizational structure designOrganizational structure design
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The document discusses organizational structure and design. It defines organizational structure as the hierarchy of people and departments in an organization and how information flows. Structure is important as it ensures efficient operations and defines roles and responsibilities. There are different types of structures like functional, line, and matrix. Key components of structure include work specification, departmentalization, chain of command, span of control, and centralization vs decentralization. Structure influences behavior, relationships, and goal-oriented work. Proper structure is important for good performance while poor structure makes it impossible.

Think Design….
Purchase & Procurement
Commercial Manager
Associate Manager
Oman Office Repr.
Sr. Marketing Officer
Marketing Officer
Marketing Assistant
Marketing Coordinator
3010/26/2014
Sales & Marketing
Sr. Logistics OfficerSr. Sales Officer
Sales Officer
Sales Assistant
Logistics
Sr. Purchase Officer
Purchase Officer
Purchase Assistant
Purchase Coordinator
OPERATIONS DIVISION
Director of Operations Division
Planning
Lead Planning Engineer
Planning Engineer
Planning Assistant Logistics Officer
Logistics Assistant
Current
Business
Development g
corporate
Communications
Market
intillegance
Commercial
Sales
Sales Account
MENA
Sales Account
GCC
Customer Care
Contact Center
CRM
31 I
Proposed Commercial
Department
Specialized TeamCritical Roles
Critical Roles Specialized Roles
Business
Development
Corporate
Communications
Market
Sales
Sales Account
MENA
Sales Account
GCC
intelligence
Commercial

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A FTSE 200 construction company with £3.2 billion in turnover and four thousand employees sought to recover two underperforming business units with multiple brands. The commercial department was fragmented and not focused on key markets. The solution was to restructure the commercial teams into a single "go-to-market" structure, realign the brands to focus on specific market categories, and integrate sales and marketing. This approach consolidated the businesses, improved market share and financial results, and balanced relationships with suppliers. The methods were then applied across nine international companies, improving profitability.

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The power of being understood presented by Mike Ward RSM and Sellafield Shaping your portfolio to realise Organisational Strategy (design and prioritisation through to implementation and success) APM Portfolio SIG conference Thursday 12th May 2016

#association for project management#realise organisational strategy#portfolio management specific interest group
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The 10-slide presentation provides an overview of organizational design and its importance for business sustainability. It discusses the need to align organizational structure, processes, culture and resources with strategy to maximize productivity and growth. Specifically, it notes that over-resourcing key business units can negatively impact productivity across the entire organization by requiring other business units to also be over-resourced to maintain optimal interaction levels. The presentation advocates analyzing differences in organizational design versus strategic needs to identify gaps and develop action plans for improvement.

structureorganisational designresources
33 I
Commercial
Name
Posistion
Customer Care
CRM
Social
Media
Sales
Support
Contact
Center
New Roles
Raj
Store
keeper Peter
Purchasing supervisors.
Adnan
• procurement Manager.
Procurement
Suppliers
DevelopmentSaeed
Manager
Warehouse &
Logistics
Mirli
Head of Supply
chain
Supply Chain
34 I
Proposed Supply Chain
Department
Navas
Customes
Clearance
Clarity of Roles
Technical ManagerQA/QC Engineer
General Manager
Technical Supp.
Engineer
3510/26/2014
Personal AssistantHSE Officer
QA/QC Officer
Production
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Test
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Planner
Operators
Name
QM
Name
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Head of Quality
QMS
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Configration
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Calibrationn
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This document discusses key concepts in organizational structure and design. It defines differentiation as the process of allocating people and resources to tasks and establishing relationships to achieve goals. As organizations grow in size and complexity, managers must decide how to control and coordinate activities through differentiation. The challenges are managing differentiation to achieve goals and balancing specialization with integration to promote cooperation. Other concepts covered include centralization versus decentralization of decision-making, standardization versus mutual adjustment of behaviors, and mechanistic versus organic structures.

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Organisational structure is a framework with a boundary. It must have a top and a bottom. Managers in successful businesses are clear about what they have to do and about the responsibilities of others; they know to whom everyone reports and who in turn reports to them; and these facts are widely communicated. There should be clarity about who has to make decisions and is accountable for outcomes. The structure of an enterprise greatly influences what it costs to run, and the design of that structure will affect everything that a business or institution attempts to do. Making profit is the primary purpose of a business in the private sector. Therefore, how and where profit is to be managed and measured is a principal factor in organisational design. This book is based on the lessons learned by Collinson Grant during more than 40 years of helping organisations become more efficient and profitable. It covers fundamentals, such as how to configure structure in the components of an organisation such as a department; the need to accommodate the staff and managers within a sound structural framework according to how many people there are, how they function and relate to each other to make processes work well; and how accountability is put in place. Particular concerns are layers of hierarchy and spans of control, of controlling costs by restricting the number of managers to what is strictly necessary, and of the relationships between operational and support staff. The book also explains the tools and techniques needed to design mangerial structures, the application of lean techniques, and various models of corporate devolution. To find out more, to go www.collinsongrant.com

contracting outspans of controljob design
The Art of Design
CHALLENGES
“The Organizational structure is
pretty simple: we do the work –they
take the credit”
My meeting with the CFO !
ME
NO , NO, NO
Built on
projections not
facts
Your structure will deplete the Revenue!
Specialized skills = High
Salaries

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Watch this Addressable Customer Experience webinar here: http://bit.ly/1vJ2YvZ Addressable Customer Experience On-Demand Webinar Series For Financial Services and Insurance Marketing Leaders Webinar 4: Overcoming the Organizational Challenge This webinar goes into actionable details on how to put the customer experience at the center of your organization’s goals. You’ll learn how to design customer journeys, integrate channels effectively, assign responsibilities, develop culture, and measure results for incredibly successful customer relationships.

organizationcustomer experiencefinance
NEWSPAPERS & MAGAZINES
NEWS
TELEVISIONRADIO
BLOGGING FACEBOOK
f
TWITTER MESSENGER
msn
Social Influence
41 IYour footnote
A Message to HR Professionals
• Learn to Speak the Business Language
• Challenge the Debate
• Resist The Resistance
• Love what you do !
Thank you
Kifaya.thallam@gmail.com
Organisational Design: Aligning Your Organisational Structure with Business Goals

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