Svoboda | Graniru | BBC Russia | Golosameriki | Facebook
SlideShare a Scribd company logo

1

10 Ridiculous Hacks to 5X Click-Through Rates

2

Steve Rayson
@steverayson
Larry Kim
@LarryKim
Today’s Speakers

3

Launch Poll Questions

4

Three Random
Facts About Me

5

@larrykim #CTRHacks

6

1. Originally from Winnipeg, Canada

7

I Live in Harvard Square, Cambridge, MA

8

WordStream’s Global Headquarters in Boston
2008 2016
@larrykim #CTRHacks

9

2. Holds Record for Writing Buzzsumo Reviews
@larrykim #CTRHacks

10

3. Have a 1-Year Old
Kid (#ppckid)

11

@larrykim #CTRHacks
Larry’s 4 Ridiculous Hacks for
Insanely High CTR!

12

Why Should
Marketers Care
About Click
Through Rate?
@larrykim #CTRHacks

13

10 Ridiculous Hacks to 5X Click-Through Rates

14

How Does Google Search Decide
Which Ad is Shown Where?
Ad Rank
Quality Score
Max CPC Bid
Amount
x
=
@larrykim #CTRHacks

15

10 Ridiculous Hacks to 5X Click-Through Rates

16

Quality Score Impacts Ad Impression Share
+/- 1 Point
in QS
Results in
+/- 9% Ad
Impression
Share
@larrykim #CTRHacks

17

Impression Share 2x More Competitive on Mobile
@larrykim #CTRHacks

18

Quality Score Impacts Cost Per Conversion
+/- 1 Point in QS Results in +/- 16% in CPA
@larrykim #CTRHacks

19

#slcsem @larrykim
Brought to you by:
www.wordstream.com/learn
So Get a High Quality Score!
(Duh. Awesome.)

20

How is
Quality Score in
Google AdWords
ACTUALLY
Calculated?

21

This is The Expected Click Through Rate Curve
@larrykim #CTRHacks

22

Just Beat The Expected Click Through Rate!
@larrykim #CTRHacks

23

@larrykim #CTRHacks

24

High QS (Great!)
• High Ad Impression Share
• Low Cost Per Click
• Low Cost Per Conversion
Low QS (Terrible!)
• Low Ad Impression Share
• High Cost Per Click
• High Cost Per Conversion
Get a High Quality Score! (Duh)
Above Average CTR = High Quality Scores.
@larrykim #CTRHacks

25

Just Say No
To Low CTR

26

@larrykim #CTRHacks

27

Gmail Ads Use Quality Score!
@larrykim #CTRHacks

28

@larrykim #CTRHacks

29

Google Display Network Uses Quality Score
@larrykim #CTRHacks

30

@larrykim #CTRHacks

31

HIGHER POST
ENGAGEMENT
Higher Relevance Score
HIGHER RELEVANCE SCORE
More Impression Share and
Lower Cost Per Engagement
“Relevancy Score” in Facebook
=
=
@larrykim #CTRHacks

32

“Quality Adjusted Bid” in Twitter
HIGHER Relevance, Resonance, Recency =
HIGHER Quality Adjusted Bid =
MORE Ad Impressions at Lower Cost
RESONANCE: Are consumers
engaging your Tweet? Do they
retweet, favorite, or reply?
RELEVANCE: Is your Tweet
related to things a user is
interested in?
RECENCY: Is your Tweet fresh?
Fresher Tweets get higher
priority.
@larrykim #CTRHacks

33

Higher Engagement Rate = (Much)
Lower Cost Per Engagement
Engagement Rate
Cost per engagement
$.005 $.02 $.03 $.08
68%
7%
21%
37%
$3.00
1%
@larrykim #CTRHacks

34

1% Increase in
Post Engagement
5% Reduction in Cost
Per Engagement!
“Quality Adjusted Bid” in Twitter
=
@larrykim #CTRHacks

35

Quality Score & Ad Impression Share
A TYPICAL TWITTER CAMPAIGN
FEWER AND FEWER AD IMPRESSIONS
AS THE CAMPAIGN AGES!
@larrykim #CTRHacks

36

@larrykim #CTRHacks

37

Past & Future SEO Ranking Signals
Old Google
1. Links
2. Keywords
3. Social Metrics?
4. …
Future Google
1. CTR
2. Task Completion
3. Links
4. …
@larrykim #CTRHacks

38

@larrykim #CTRHacks
NO QUALITY SCORE DISCOUNT FOR YOU!
LinkedIn Ads

39

10 Ridiculous Hacks to 5X Click-Through Rates

40

You’re A CTR
Hacker … and a Traitor!
@larrykim #CTRHacks

41

Hacking Ad CTRs With ‘Unicorn Ads’
Larry’s #4 AdWords Hack
@larrykim #CTRHacks

42

What if I Told You
Your 2% CTR Is That Great

43

What if I Told You
Your 2% CTR Is That GreatForest vs. Trees

44

Here’s a Map of The Forest
@larrykim #CTRHacks

45

Vs.
Percentile Vs. Average CTR Designation
Bottom 50% n/a DONKEYS
Top 15% 2x
Top 5% 3x
Top 1% 6x UNICORNS
@larrykim #CTRHacks

46

10 Ridiculous Hacks to 5X Click-Through Rates

47

What About Dynamic Keyword Insertion (DKI)?
@larrykim #CTRHacks

48

DKI Produces “Above Average” not “Unicorns”
@larrykim #CTRHacks

49

Unicorn Ads Don’t Rely on DKI
@larrykim #CTRHacks

50

What About Ad Extensions?
@larrykim #CTRHacks

51

Ad Extension Help a Little (8-10%) not +5x
@larrykim #CTRHacks

52

Ad Extensions Won’t Turn Non-
Unicorn Ads into Unicorns
@larrykim #CTRHacks

53

How to
Write Unicorn Ads?
(The Top 1% of Ads
Based on CTR)

54

I’ve Built a Unicorn
Detector!

55

Focus on Keywords with HIGH Commercial Intent
@larrykim #CTRHacks

56

Most Ads Suck (+95%)
@larrykim #CTRHacks

57

The Hack: Use EMOTIONAL
Triggers in Ad Copy!
Write Ads From the Perspective of
One of These 4 Personas.
@larrykim #CTRHacks

58

This Ad Gets 6x Above Average CTR
The Villain: Husband/Mistress
The Hero: Divorce Attorney
Emotion: Anger. Revenge.
@larrykim #CTRHacks

59

Note: Everyone Else Sucks!
@larrykim #CTRHacks

60

And Everyone Else Sucks!
One Does Not Simply
Use The Same Ad as Everyone Else.

61

Leverage Emotional
Triggers in Ads

62

Be a Unicorn in a Sea of Donkeys!

63

Another Unicorn Example:
@larrykim #CTRHacks

64

Lets Try “Bearer of Bad News”
Angle:
@larrykim #CTRHacks

65

The New Ad:
Emotion: Fear.
@larrykim #CTRHacks

66

125% Increase in Appointments Booked
4
9
0 2 4 6 8 10
Positive Twist
Negative Twist
@larrykim #CTRHacks

67

170% Increase in Call Volumes
10
27
0 5 10 15 20 25 30
Positive Twist
Negative Twist
@larrykim #CTRHacks

68

FYI: Calls Worth More Than Clicks
Contact rates significantly drop off after 5 minutes.
Why? Declining interest, alternate solutions, etc.
CONTACT RATE
100x decrease from
5 min to 30 min
QUALIFICATION RATE
21x decrease from 5
min to 30 min
CONTACTRATE
TIME
Source: MIT
@larrykim #CTRHacks

69

Unicorns Usually Have BOTH higher
CTR & Conversions Rates!

70

Repeat after me:
I will Leverage Emotional Triggers in Ads

71

Larry’s #3 AdWords Hack
Eliminate Your Crappy
Keywords and Ads

72

There’s a Secret Account-
Wide Quality Score.
@larrykim #CTRHacks

73

• Add Branded Terms With
Insanely high CTR to Raise
Average Quality Scores in
Account.
• Delete The Bottom Third of
your Worst Account and Move
to Remarketing (or
Facebook, etc.)
Crazy Hack to Increase Quality Scores
Delete Your Junk Ads / Double Down On Your Best Stuff.
@larrykim #CTRHacks

74

Example Average Account
A mix of above and below-average keywords.
@larrykim #CTRHacks

75

Average Account = Crap Quality Score
Note: No High Quality Score Keywords at All.
@larrykim #CTRHacks

76

Example Unicorn Account
Note: Most Keywords in Account are ABOVE Average CTR
@larrykim #CTRHacks

77

Unicorn Account Has Amazing Quality Score
Note: ALL keywords in this account are QS 10 or 7.
@larrykim #CTRHacks

78

What’s a Good Quality Score These Days?
Average QS is around 6/10.
@larrykim #CTRHacks

79

If Your Quality Score is:
•1 to 3: Delete
Immediately.
•4-6: Try to Fix
•7-10: Don’t Mess With
Success / Increase
Budget
The Crazy Hack to Increase Quality Scores
@larrykim #CTRHacks

80

Larry’s #2 AdWords Hack:
Go After Specific Audiences Using
Remarketing, RLSA and Custom Audiences

81

Behold The Awesome Power of
Combining Keyword Search + Audiences
Audiences: They’re Qualified
To Buy Your Stuff
Keyword Targeting: They’re
Looking For Your Stuff
Target a Narrow
Audience That Meets
BOTH CRITERIA!!
Yields Higher
Conversion Rates at
Lower Costs!!
@larrykim #CTRHacks

82

Target search
ads only to
people who
recently visited
your site!
REMARKETING LISTS FOR SEARCH ADS (RLSA)
Users visit your site, get added
to your remarketing list
Show them customized ads
when they search on Google!
@larrykim #CTRHacks

83

Customer Match Lets You
Target Search, YouTube and
Gmail Ads to Specific Email
Addresses!

84

Just Upload Email Addresses into Google AdWords
@larrykim #CTRHacks

85

The Power of Remarketing (RLSA, Customer Match)
Instant Unicorns!!
Click Through Rates
Conversion Rates!
2X
½
2X
Cost Per Click
@larrykim #CTRHacks

86

59% higher ROI than generically targeted
Campaign & 41% higher than RLSA!
Ridiculous ROAS for Customer Match Targeting!
@larrykim #CTRHacks

87

Email Audience Targeting 3x Conversion
Rate vs. Generic Campaign!
@larrykim #CTRHacks

88

Email Audience Targeting = 10X CTR vs.
Generically Targeted Keywords
@larrykim #CTRHacks

89

New
Purchasers
Non-Purchase
Users
Active
Purchasers
Customers
with Expired
Warranty
Abandoned
Shopping Cart
Users
Frequent
Purchasers
High Price Item
Purchasers
Recent
Purchasers
Ecommerce Audience Email Segmentations
@larrykim #CTRHacks

90

Clone Your Audience List
Using Similar Audiences!
@larrykim #CTRHacks

91

Gmail Ads Will Get You Top of Inbox
@larrykim #CTRHacks

92

Behold The Power of Similar Audiences
@larrykim #CTRHacks

93

Great Keywords/Ads + Audiences:
We’ve Found The Unicorns

94

Larry’s #1 CTR Boosting Hack:
Turn Top Content Headlines into Ads

95

Great Ads Should Be Like Click-Bait Headlines
@larrykim #CTRHacks

96

The SAME Emotions Make People Click on
BOTH Content and Ads
@larrykim #CTRHacks

97

10 Ridiculous Hacks to 5X Click-Through Rates

98

Thank You!
And Now to Steve of Buzzsumo…

99

Headlines:
Lessons for marketers from
the most shared headlines
www.buzzsumo.com

100

Is there a format or structure to viral
headlines that make them resonate?
Are there words and phrases that work
particularly well?
How well do headlines travel across
social networks?
What can we learn from most shared
headlines that we can apply to ads?

101

Many tips on headline writing
Unique Ultra-Specific Urgency Useful
Something
different, fun,
personality
Be clear
what it is
about
Are you losing
sales?
Benefits
promise
@steverayson #CTRHacks

102

But what does the data show?

103

1. Structure of Viral Headlines
Common elements
Emotional
Element
Content
Element
Topic
Element
Format
Element
Promise
Element
Amusing
Surprising
Heart Warming
Beautiful
Inspiring
Warning
Shocking
Images
Facts
Charts
Quotes
Video
Interaction
Trending topic
(e.g. Zombies,
Donald Trump)
Health
Cats & Dogs
Babies
Long Life
Love
List Post
Quiz
Story
Curated
Research
eBook
How to ..
‘Complete
Guide To’
Practical Tips
Improve Your

104

Structure of Viral Headlines
Format
List post, quiz,
Infographic
Emotional Hook
Emotional word or
superlative
Content Type
Images, quotes,
pictures, facts
Topic
Love, cats, dogs,
fitness, health, Donald
10 Amazing Facts About Donald Trump

105

Entertain Warning Helpful
@steverayson #CTRHacks

106

Webinar Headline Structure
2,500 sign ups
Emotion
Topic
10 Ridiculous Hacks To 5x Click-Through Rates
Promise
Format Content Type

107

Entertain Warning Helpful
What are the most shared
Trigrams (3 word phrases) in
headlines?
2. Words & Phrases
@steverayson #CTRHacks

108

Research
Note Research
Trigrams
Monitor
1. Extracted trigrams and bigrams
from the headlines of 1 million
random articles from top
publishers
2. Looked at trigrams that are
present in at least 150 of the
article headlines
1. Sorted them by shares across
social networks to identify the top
performing trigrams in terms of
social shares

109

Facebook
Top trigrams in
most shared
content headlines
Research Trigrams MonitorTrigram
Average FB
likes & shares
No
articles
X pictures that 19,646 162
X signs you're 12,741 206
make you laugh 11,029 169
how well do 10,111 411
X photos that 9,714 250
can we guess 9,085 202
you should never 8,669 222
X things only 7,940 307
are the best 7,106 164
X things to 6,676 626

110

Are the top trigrams
and headlines the
same across
networks?
Or do we need different
headlines & ad copy for
different networks?
How much overlap of top trigrams is
there between Facebook and Twitter?

111

Entertain Warning Helpful
Trigram
Average
FB likes &
shares No articles Trigram
Average
Twitter
shares No articles
X pictures that 19,646 162 the science of 542 175
X signs you're 12,741 206 the case for 364 248
make you laugh 11,029 169 you can now 321 208
how well do 10,111 411 Donald Trump is 313 239
X photos that 9,714 250 history of the 307 321
can we guess 9,085 202 the art of 276 264
you should never 8,669 222 the rise of 268 258
X things only 7,940 307 first time in 262 237
are the best 7,106 164 the future of 259 778
X things to 6,676 626 the age of 258 180
@steverayson #CTRHacks

112

Entertain Warning Helpful
Review of specific words and phrases that were
highlighted by our research.
Analyzed minimum of 10,000 posts for each of
these across all sites, not just larger publishers.
3. Differences by Social Network
@steverayson #CTRHacks

113

Entertain Warning Helpful
Superlative Words FB Twitter LinkedIn
Amazing 15,600 538 14
Inspiring 7,340 125 6
Surprising 2,700 87 38
Successful 1,067 137 135
It appears “Amazing” in a title works far better on Facebook and Twitter than
on LinkedIn. By contrast “successful’ in a title outperforms on LinkedIn.
@steverayson #CTRHacks

114

Entertain Warning Helpful
Analysis Words/Phrases FB Twitter LinkedIn
History of 1,795 58 12
Trends 1,780 311 171
Truth about 1,681 71 15
Future of 1,078 137 135
Rise of 719 60 35
Secret to 755 33 26
Insights 189 70 89
@steverayson #CTRHacks

115

Ad or headline on LinkedIn might be better using Trends rather than Insights
“10 Economic Trends You Need To Know From New IAB Report”
Or alternatively use “The future of ..”
@steverayson #CTRHacks

116

Entertain Warning Helpful
Content Type FB Twitter LinkedIn
Pictures 11,452 196 19
Quotes 6,276 180 16
Facts 7,889 285 19
Tips 8,267 424 107
Habits 1,646 139 162
Mistakes 1,946 145 105
@steverayson #CTRHacks

117

Entertain Warning Helpful
Trigram
Average FB
likes &
shares No articles Trigram
Average
Twitter
shares No articles
X pictures that 19,646 162 the science of 542 175
X signs you're 12,741 206 the case for 364 248
make you laugh 11,029 169 you can now 321 208
how well do 10,111 411 Donald Trump is 313 239
X photos that 9,714 250 history of the 307 321
can we guess 9,085 202 the art of 276 264
you should never 8,669 222 the rise of 268 258
X things only 7,940 307 first time in 262 237
are the best 7,106 164 the future of 259 778
X things to 6,676 626 the age of 258 180
@steverayson #CTRHacks

118

Entertain Warning Helpful
Content Format FB Twitter LinkedIn
List: 10 45,063 1,052 134
How to 17,533 1,040 133
Quiz 8,306 105 10
Guide 5,294 244 46
@steverayson #CTRHacks

119

For LinkedIn use “How to” to promote the guide e.g.
“How to successfully recruit software engineers”
“How to run a killer software recruitment campaign”
Alternatively use a list post headline across multiple social networks
“10 proven ways to recruit software engineers”
@steverayson #CTRHacks

120

10 Ridiculous Hacks to 5X Click-Through Rates

121

Entertain Warning Helpful
Topic FB Twitter LinkedIn
Donald Trump 18,061 514 21
Dog 14,412 286 11
Love 5,587 124 60
Performance 7,533 279 49
Sales 2,856 260 208
@steverayson #CTRHacks

122

@steverayson #CTRHacks

123

Takeaways

124

Viral headlines
have common
elements and
structures
Research Trigrams MonitorUse the core elements in your
headline and ad copy
10 Surprising Tips To Improve Your Headlines

125

The words and
phrases that
resonate varies a
lot by network
Research Trigrams MonitorResearch the words/phrases
that work in your area & network
Draft different copy for posts
and ads on different social
networks
Trigram
Average FB
likes &
shares No articles Trigram
Average
Twitter shares No articles
X pictures that 19,646 162 the science of 542 175
X signs you're 12,741 206 the case for 364 248
make you laugh 11,029 169 you can now 321 208

126

What are the top
Trigrams in your
area?
Run a BuzzSumo most shared search for your topic
Export the results to a csv or Excel, sort by shares
by network eg total shares or FB
Copy say top 500 or 1,000 headlines and paste into
text analyzer http://www.online-
utility.org/text/analyzer.jsp
Review top trigrams and bigrams

127

Research what
works in your area
Research Trigrams Monitor
Specifically:
Superlatives eg Amazing on FB,
Successful on LInkedIn
Content type eg Pictures on FB,
Habits on LinkedIn
Words eg trends, insights, tips,
facts, future

128

Create Better Content
Research, Amplification and Monitoring.

129

Launch Poll Questions

130

10 Ridiculous Hacks to 5X Click-Through Rates

131

@steverayson @LarryKim

More Related Content

10 Ridiculous Hacks to 5X Click-Through Rates

  • 6. 1. Originally from Winnipeg, Canada
  • 7. I Live in Harvard Square, Cambridge, MA
  • 8. WordStream’s Global Headquarters in Boston 2008 2016 @larrykim #CTRHacks
  • 9. 2. Holds Record for Writing Buzzsumo Reviews @larrykim #CTRHacks
  • 10. 3. Have a 1-Year Old Kid (#ppckid)
  • 11. @larrykim #CTRHacks Larry’s 4 Ridiculous Hacks for Insanely High CTR!
  • 12. Why Should Marketers Care About Click Through Rate? @larrykim #CTRHacks
  • 14. How Does Google Search Decide Which Ad is Shown Where? Ad Rank Quality Score Max CPC Bid Amount x = @larrykim #CTRHacks
  • 16. Quality Score Impacts Ad Impression Share +/- 1 Point in QS Results in +/- 9% Ad Impression Share @larrykim #CTRHacks
  • 17. Impression Share 2x More Competitive on Mobile @larrykim #CTRHacks
  • 18. Quality Score Impacts Cost Per Conversion +/- 1 Point in QS Results in +/- 16% in CPA @larrykim #CTRHacks
  • 19. #slcsem @larrykim Brought to you by: www.wordstream.com/learn So Get a High Quality Score! (Duh. Awesome.)
  • 20. How is Quality Score in Google AdWords ACTUALLY Calculated?
  • 21. This is The Expected Click Through Rate Curve @larrykim #CTRHacks
  • 22. Just Beat The Expected Click Through Rate! @larrykim #CTRHacks
  • 24. High QS (Great!) • High Ad Impression Share • Low Cost Per Click • Low Cost Per Conversion Low QS (Terrible!) • Low Ad Impression Share • High Cost Per Click • High Cost Per Conversion Get a High Quality Score! (Duh) Above Average CTR = High Quality Scores. @larrykim #CTRHacks
  • 25. Just Say No To Low CTR
  • 27. Gmail Ads Use Quality Score! @larrykim #CTRHacks
  • 29. Google Display Network Uses Quality Score @larrykim #CTRHacks
  • 31. HIGHER POST ENGAGEMENT Higher Relevance Score HIGHER RELEVANCE SCORE More Impression Share and Lower Cost Per Engagement “Relevancy Score” in Facebook = = @larrykim #CTRHacks
  • 32. “Quality Adjusted Bid” in Twitter HIGHER Relevance, Resonance, Recency = HIGHER Quality Adjusted Bid = MORE Ad Impressions at Lower Cost RESONANCE: Are consumers engaging your Tweet? Do they retweet, favorite, or reply? RELEVANCE: Is your Tweet related to things a user is interested in? RECENCY: Is your Tweet fresh? Fresher Tweets get higher priority. @larrykim #CTRHacks
  • 33. Higher Engagement Rate = (Much) Lower Cost Per Engagement Engagement Rate Cost per engagement $.005 $.02 $.03 $.08 68% 7% 21% 37% $3.00 1% @larrykim #CTRHacks
  • 34. 1% Increase in Post Engagement 5% Reduction in Cost Per Engagement! “Quality Adjusted Bid” in Twitter = @larrykim #CTRHacks
  • 35. Quality Score & Ad Impression Share A TYPICAL TWITTER CAMPAIGN FEWER AND FEWER AD IMPRESSIONS AS THE CAMPAIGN AGES! @larrykim #CTRHacks
  • 37. Past & Future SEO Ranking Signals Old Google 1. Links 2. Keywords 3. Social Metrics? 4. … Future Google 1. CTR 2. Task Completion 3. Links 4. … @larrykim #CTRHacks
  • 38. @larrykim #CTRHacks NO QUALITY SCORE DISCOUNT FOR YOU! LinkedIn Ads
  • 40. You’re A CTR Hacker … and a Traitor! @larrykim #CTRHacks
  • 41. Hacking Ad CTRs With ‘Unicorn Ads’ Larry’s #4 AdWords Hack @larrykim #CTRHacks
  • 42. What if I Told You Your 2% CTR Is That Great
  • 43. What if I Told You Your 2% CTR Is That GreatForest vs. Trees
  • 44. Here’s a Map of The Forest @larrykim #CTRHacks
  • 45. Vs. Percentile Vs. Average CTR Designation Bottom 50% n/a DONKEYS Top 15% 2x Top 5% 3x Top 1% 6x UNICORNS @larrykim #CTRHacks
  • 47. What About Dynamic Keyword Insertion (DKI)? @larrykim #CTRHacks
  • 48. DKI Produces “Above Average” not “Unicorns” @larrykim #CTRHacks
  • 49. Unicorn Ads Don’t Rely on DKI @larrykim #CTRHacks
  • 50. What About Ad Extensions? @larrykim #CTRHacks
  • 51. Ad Extension Help a Little (8-10%) not +5x @larrykim #CTRHacks
  • 52. Ad Extensions Won’t Turn Non- Unicorn Ads into Unicorns @larrykim #CTRHacks
  • 53. How to Write Unicorn Ads? (The Top 1% of Ads Based on CTR)
  • 54. I’ve Built a Unicorn Detector!
  • 55. Focus on Keywords with HIGH Commercial Intent @larrykim #CTRHacks
  • 56. Most Ads Suck (+95%) @larrykim #CTRHacks
  • 57. The Hack: Use EMOTIONAL Triggers in Ad Copy! Write Ads From the Perspective of One of These 4 Personas. @larrykim #CTRHacks
  • 58. This Ad Gets 6x Above Average CTR The Villain: Husband/Mistress The Hero: Divorce Attorney Emotion: Anger. Revenge. @larrykim #CTRHacks
  • 59. Note: Everyone Else Sucks! @larrykim #CTRHacks
  • 60. And Everyone Else Sucks! One Does Not Simply Use The Same Ad as Everyone Else.
  • 62. Be a Unicorn in a Sea of Donkeys!
  • 64. Lets Try “Bearer of Bad News” Angle: @larrykim #CTRHacks
  • 65. The New Ad: Emotion: Fear. @larrykim #CTRHacks
  • 66. 125% Increase in Appointments Booked 4 9 0 2 4 6 8 10 Positive Twist Negative Twist @larrykim #CTRHacks
  • 67. 170% Increase in Call Volumes 10 27 0 5 10 15 20 25 30 Positive Twist Negative Twist @larrykim #CTRHacks
  • 68. FYI: Calls Worth More Than Clicks Contact rates significantly drop off after 5 minutes. Why? Declining interest, alternate solutions, etc. CONTACT RATE 100x decrease from 5 min to 30 min QUALIFICATION RATE 21x decrease from 5 min to 30 min CONTACTRATE TIME Source: MIT @larrykim #CTRHacks
  • 69. Unicorns Usually Have BOTH higher CTR & Conversions Rates!
  • 70. Repeat after me: I will Leverage Emotional Triggers in Ads
  • 71. Larry’s #3 AdWords Hack Eliminate Your Crappy Keywords and Ads
  • 72. There’s a Secret Account- Wide Quality Score. @larrykim #CTRHacks
  • 73. • Add Branded Terms With Insanely high CTR to Raise Average Quality Scores in Account. • Delete The Bottom Third of your Worst Account and Move to Remarketing (or Facebook, etc.) Crazy Hack to Increase Quality Scores Delete Your Junk Ads / Double Down On Your Best Stuff. @larrykim #CTRHacks
  • 74. Example Average Account A mix of above and below-average keywords. @larrykim #CTRHacks
  • 75. Average Account = Crap Quality Score Note: No High Quality Score Keywords at All. @larrykim #CTRHacks
  • 76. Example Unicorn Account Note: Most Keywords in Account are ABOVE Average CTR @larrykim #CTRHacks
  • 77. Unicorn Account Has Amazing Quality Score Note: ALL keywords in this account are QS 10 or 7. @larrykim #CTRHacks
  • 78. What’s a Good Quality Score These Days? Average QS is around 6/10. @larrykim #CTRHacks
  • 79. If Your Quality Score is: •1 to 3: Delete Immediately. •4-6: Try to Fix •7-10: Don’t Mess With Success / Increase Budget The Crazy Hack to Increase Quality Scores @larrykim #CTRHacks
  • 80. Larry’s #2 AdWords Hack: Go After Specific Audiences Using Remarketing, RLSA and Custom Audiences
  • 81. Behold The Awesome Power of Combining Keyword Search + Audiences Audiences: They’re Qualified To Buy Your Stuff Keyword Targeting: They’re Looking For Your Stuff Target a Narrow Audience That Meets BOTH CRITERIA!! Yields Higher Conversion Rates at Lower Costs!! @larrykim #CTRHacks
  • 82. Target search ads only to people who recently visited your site! REMARKETING LISTS FOR SEARCH ADS (RLSA) Users visit your site, get added to your remarketing list Show them customized ads when they search on Google! @larrykim #CTRHacks
  • 83. Customer Match Lets You Target Search, YouTube and Gmail Ads to Specific Email Addresses!
  • 84. Just Upload Email Addresses into Google AdWords @larrykim #CTRHacks
  • 85. The Power of Remarketing (RLSA, Customer Match) Instant Unicorns!! Click Through Rates Conversion Rates! 2X ½ 2X Cost Per Click @larrykim #CTRHacks
  • 86. 59% higher ROI than generically targeted Campaign & 41% higher than RLSA! Ridiculous ROAS for Customer Match Targeting! @larrykim #CTRHacks
  • 87. Email Audience Targeting 3x Conversion Rate vs. Generic Campaign! @larrykim #CTRHacks
  • 88. Email Audience Targeting = 10X CTR vs. Generically Targeted Keywords @larrykim #CTRHacks
  • 89. New Purchasers Non-Purchase Users Active Purchasers Customers with Expired Warranty Abandoned Shopping Cart Users Frequent Purchasers High Price Item Purchasers Recent Purchasers Ecommerce Audience Email Segmentations @larrykim #CTRHacks
  • 90. Clone Your Audience List Using Similar Audiences! @larrykim #CTRHacks
  • 91. Gmail Ads Will Get You Top of Inbox @larrykim #CTRHacks
  • 92. Behold The Power of Similar Audiences @larrykim #CTRHacks
  • 93. Great Keywords/Ads + Audiences: We’ve Found The Unicorns
  • 94. Larry’s #1 CTR Boosting Hack: Turn Top Content Headlines into Ads
  • 95. Great Ads Should Be Like Click-Bait Headlines @larrykim #CTRHacks
  • 96. The SAME Emotions Make People Click on BOTH Content and Ads @larrykim #CTRHacks
  • 98. Thank You! And Now to Steve of Buzzsumo…
  • 99. Headlines: Lessons for marketers from the most shared headlines www.buzzsumo.com
  • 100. Is there a format or structure to viral headlines that make them resonate? Are there words and phrases that work particularly well? How well do headlines travel across social networks? What can we learn from most shared headlines that we can apply to ads?
  • 101. Many tips on headline writing Unique Ultra-Specific Urgency Useful Something different, fun, personality Be clear what it is about Are you losing sales? Benefits promise @steverayson #CTRHacks
  • 102. But what does the data show?
  • 103. 1. Structure of Viral Headlines Common elements Emotional Element Content Element Topic Element Format Element Promise Element Amusing Surprising Heart Warming Beautiful Inspiring Warning Shocking Images Facts Charts Quotes Video Interaction Trending topic (e.g. Zombies, Donald Trump) Health Cats & Dogs Babies Long Life Love List Post Quiz Story Curated Research eBook How to .. ‘Complete Guide To’ Practical Tips Improve Your
  • 104. Structure of Viral Headlines Format List post, quiz, Infographic Emotional Hook Emotional word or superlative Content Type Images, quotes, pictures, facts Topic Love, cats, dogs, fitness, health, Donald 10 Amazing Facts About Donald Trump
  • 106. Webinar Headline Structure 2,500 sign ups Emotion Topic 10 Ridiculous Hacks To 5x Click-Through Rates Promise Format Content Type
  • 107. Entertain Warning Helpful What are the most shared Trigrams (3 word phrases) in headlines? 2. Words & Phrases @steverayson #CTRHacks
  • 108. Research Note Research Trigrams Monitor 1. Extracted trigrams and bigrams from the headlines of 1 million random articles from top publishers 2. Looked at trigrams that are present in at least 150 of the article headlines 1. Sorted them by shares across social networks to identify the top performing trigrams in terms of social shares
  • 109. Facebook Top trigrams in most shared content headlines Research Trigrams MonitorTrigram Average FB likes & shares No articles X pictures that 19,646 162 X signs you're 12,741 206 make you laugh 11,029 169 how well do 10,111 411 X photos that 9,714 250 can we guess 9,085 202 you should never 8,669 222 X things only 7,940 307 are the best 7,106 164 X things to 6,676 626
  • 110. Are the top trigrams and headlines the same across networks? Or do we need different headlines & ad copy for different networks? How much overlap of top trigrams is there between Facebook and Twitter?
  • 111. Entertain Warning Helpful Trigram Average FB likes & shares No articles Trigram Average Twitter shares No articles X pictures that 19,646 162 the science of 542 175 X signs you're 12,741 206 the case for 364 248 make you laugh 11,029 169 you can now 321 208 how well do 10,111 411 Donald Trump is 313 239 X photos that 9,714 250 history of the 307 321 can we guess 9,085 202 the art of 276 264 you should never 8,669 222 the rise of 268 258 X things only 7,940 307 first time in 262 237 are the best 7,106 164 the future of 259 778 X things to 6,676 626 the age of 258 180 @steverayson #CTRHacks
  • 112. Entertain Warning Helpful Review of specific words and phrases that were highlighted by our research. Analyzed minimum of 10,000 posts for each of these across all sites, not just larger publishers. 3. Differences by Social Network @steverayson #CTRHacks
  • 113. Entertain Warning Helpful Superlative Words FB Twitter LinkedIn Amazing 15,600 538 14 Inspiring 7,340 125 6 Surprising 2,700 87 38 Successful 1,067 137 135 It appears “Amazing” in a title works far better on Facebook and Twitter than on LinkedIn. By contrast “successful’ in a title outperforms on LinkedIn. @steverayson #CTRHacks
  • 114. Entertain Warning Helpful Analysis Words/Phrases FB Twitter LinkedIn History of 1,795 58 12 Trends 1,780 311 171 Truth about 1,681 71 15 Future of 1,078 137 135 Rise of 719 60 35 Secret to 755 33 26 Insights 189 70 89 @steverayson #CTRHacks
  • 115. Ad or headline on LinkedIn might be better using Trends rather than Insights “10 Economic Trends You Need To Know From New IAB Report” Or alternatively use “The future of ..” @steverayson #CTRHacks
  • 116. Entertain Warning Helpful Content Type FB Twitter LinkedIn Pictures 11,452 196 19 Quotes 6,276 180 16 Facts 7,889 285 19 Tips 8,267 424 107 Habits 1,646 139 162 Mistakes 1,946 145 105 @steverayson #CTRHacks
  • 117. Entertain Warning Helpful Trigram Average FB likes & shares No articles Trigram Average Twitter shares No articles X pictures that 19,646 162 the science of 542 175 X signs you're 12,741 206 the case for 364 248 make you laugh 11,029 169 you can now 321 208 how well do 10,111 411 Donald Trump is 313 239 X photos that 9,714 250 history of the 307 321 can we guess 9,085 202 the art of 276 264 you should never 8,669 222 the rise of 268 258 X things only 7,940 307 first time in 262 237 are the best 7,106 164 the future of 259 778 X things to 6,676 626 the age of 258 180 @steverayson #CTRHacks
  • 118. Entertain Warning Helpful Content Format FB Twitter LinkedIn List: 10 45,063 1,052 134 How to 17,533 1,040 133 Quiz 8,306 105 10 Guide 5,294 244 46 @steverayson #CTRHacks
  • 119. For LinkedIn use “How to” to promote the guide e.g. “How to successfully recruit software engineers” “How to run a killer software recruitment campaign” Alternatively use a list post headline across multiple social networks “10 proven ways to recruit software engineers” @steverayson #CTRHacks
  • 121. Entertain Warning Helpful Topic FB Twitter LinkedIn Donald Trump 18,061 514 21 Dog 14,412 286 11 Love 5,587 124 60 Performance 7,533 279 49 Sales 2,856 260 208 @steverayson #CTRHacks
  • 124. Viral headlines have common elements and structures Research Trigrams MonitorUse the core elements in your headline and ad copy 10 Surprising Tips To Improve Your Headlines
  • 125. The words and phrases that resonate varies a lot by network Research Trigrams MonitorResearch the words/phrases that work in your area & network Draft different copy for posts and ads on different social networks Trigram Average FB likes & shares No articles Trigram Average Twitter shares No articles X pictures that 19,646 162 the science of 542 175 X signs you're 12,741 206 the case for 364 248 make you laugh 11,029 169 you can now 321 208
  • 126. What are the top Trigrams in your area? Run a BuzzSumo most shared search for your topic Export the results to a csv or Excel, sort by shares by network eg total shares or FB Copy say top 500 or 1,000 headlines and paste into text analyzer http://www.online- utility.org/text/analyzer.jsp Review top trigrams and bigrams
  • 127. Research what works in your area Research Trigrams Monitor Specifically: Superlatives eg Amazing on FB, Successful on LInkedIn Content type eg Pictures on FB, Habits on LinkedIn Words eg trends, insights, tips, facts, future
  • 128. Create Better Content Research, Amplification and Monitoring.