High call volume - September 2024
We are currently experiencing a high volume of calls due to our peak school admissions period. This could result in longer waiting times than usual.
We apologise for any inconvenience and would advise trying again later if your call is not urgent. Alternatively, you may find it easier and quicker to answer your enquiry on our website or by using our online forms.
What would you like to contact us about?
Please select from the list of services below where you will find further information on all of the contact methods available to you, including quick and easy online options, phone numbers and email addresses, so that we can get you to the correct area as quickly as possible.
- Schools and learning
- Home to school transport and travel assistance
- Libraries
- Roads, transport and countryside (including trees, grass, hedges and weeds, and parking)
- Children's social care (including Surrey Children's Single Point of Access - SPA)
- Adult social care
- Community helpline (including financial, welfare or wellbeing support)
- Birth, death and marriage
- Blue badge
- Adult learning
- Childcare and family information
- Additional learning support / special educational needs and disabilities (SEND)
- Jobs enquiries
- Surrey Fire and Rescue
- Suppliers and payments
- Surrey arts
- Surrey History Centre
- Trading standards
- Council tax
- Missed bins
- Council offices
If who you need to contact us for a service that is not listed, please see our General enquiries web page.
Using SignLive to contact the council
British Sign Language (BSL) users can use SignLive to contact the council. Full details can be found on our Contact the council in British Sign Language page.
Complaints and compliments
Make a complaint or compliment about one of our services.
