The head of South West Water has said she is “truly sorry” for an outbreak of a parasite which has caused at least 22 cases of a diarrhoea-type disease in Devon.
Susan Davy said the company would “not stop working until the situation has been resolved”.
“Our ground technicians have been working around the clock to identify the source of the contamination and rectify the situation so we can resume a normal water supply,” she said.
“To those in the affected area and our customers across the southwest, I am truly sorry for the disruption and wider anxiety this has caused,” she added.
The apology came after the company said that a damaged air valve was responsible for allowing animal waste and contaminated groundwater to
