The devil, they say, is in the detail. I had always assumed that I was being billed accurately for my water usage. Wouldn’t you? After all, we are mostly billed for our services according to what we use, right? Our energy, our gas, even our mobile phone data. Turns out that I was wrong.
I live on my own in a tiny one-bedroom flat in south London and I go to the office five days a week, so when my latest bill from Thames Water came in at the end of February, it seemed incredibly steep. It amounted to £478 for a year of water. I looked at my phone incredulously. I did not remember ever paying that much for water and at first it
