Svoboda | Graniru | BBC Russia | Golosameriki | Facebook
Skip to content
NOWCAST News 9 at 7:30
Watch on Demand
Advertisement

Rossen Reports: Identity stolen? Do this right now

Rossen Reports: Identity stolen? Do this right now
Advertisement
Rossen Reports: Identity stolen? Do this right now
The Federal Trade Commission says it's received nearly 270,000 reports of identity theft so far in 2024. So, what should you do if your identity is stolen?That's what our viewer Jill wanted to know. She emailed Rossen Reports asking, "I have a friend who recently learned that someone else was using her Social Security Number. She’s getting the runaround on the steps that she needs to do… What do you do if your identity is stolen? Are there any services where you can pay monthly or lump sum to advise you on what to do when your identity is stolen?"First, time is of the essence when your identity is stolen. Start by calling the places where your accounts were compromised. Explain that someone stole your identity, dispute any fraudulent charges, and ask them to close or freeze the account. Then, start changing your passwords and enabling multi-factor authentication whenever possible to keep your accounts secure.Related video above: Everything you need to know about the "say yes" scamNext, contact the three major credit bureaus: Equifax, Experian, and TransUnion. Freeze your credit and ask that a fraud alert be placed on your credit report. This will basically create a red flag for potential creditors and require them to take additional steps to verify your identity if someone tries to take out an account in your name. You’ll also need to report the identity theft to the Federal Trade Commission at identitytheft.gov. Fill out their online form to create an identity theft affidavit. You should also contact the IRS to ensure you aren’t the victim of tax fraud. You can call the IRS Identity Protection Specialized Unit at 1-800-908-4490. As for services, there are several identity theft protection and restoration services out there. Aura, LifeLock, and Identity Guard are a few that we found to be highly reviewed.Have a question for Jeff Rossen? He’s answering your consumer questions every Friday in the new segment "Rossen Responds." Email your questions to him at [email protected].

The Federal Trade Commission says it's received nearly 270,000 reports of identity theft so far in 2024. So, what should you do if your identity is stolen?

That's what our viewer Jill wanted to know. She emailed Rossen Reports asking, "I have a friend who recently learned that someone else was using her Social Security Number. She’s getting the runaround on the steps that she needs to do… What do you do if your identity is stolen? Are there any services where you can pay monthly or lump sum to advise you on what to do when your identity is stolen?"

Advertisement

First, time is of the essence when your identity is stolen. Start by calling the places where your accounts were compromised. Explain that someone stole your identity, dispute any fraudulent charges, and ask them to close or freeze the account. Then, start changing your passwords and enabling multi-factor authentication whenever possible to keep your accounts secure.

Related video above: Everything you need to know about the "say yes" scam

Next, contact the three major credit bureaus: Equifax, Experian, and TransUnion. Freeze your credit and ask that a fraud alert be placed on your credit report. This will basically create a red flag for potential creditors and require them to take additional steps to verify your identity if someone tries to take out an account in your name.

You’ll also need to report the identity theft to the Federal Trade Commission at identitytheft.gov. Fill out their online form to create an identity theft affidavit. You should also contact the IRS to ensure you aren’t the victim of tax fraud. You can call the IRS Identity Protection Specialized Unit at 1-800-908-4490.

As for services, there are several identity theft protection and restoration services out there. Aura, LifeLock, and Identity Guard are a few that we found to be highly reviewed.

Have a question for Jeff Rossen? He’s answering your consumer questions every Friday in the new segment "Rossen Responds." Email your questions to him at [email protected].