isolved People Cloud 4+

Terrible user experience

I feel like this AP has a different user experience every time I use it. Some times it sends me to a website, sometimes it asks for my thumb print, sometimes it tells you you need to download someone else’s AP to authenticate that you are in fact you. Terrible consistency, no check mark that says “remember me” has ever remembered me. Some times it just doesn’t even log that I punched in making me have to double check all of my hours and my punches. This is a burden that should not fall on the employee. They need to do better.

I have revised my review to three stars because this AP now works as intended.

Developer Response ,

Hello - We are sorry to hear you are experiencing this inconsistent login. Please reach out to us at [email protected] so we can get you the assistance you need!

Not that great

The application is not that great like the title says every time I need to clock in or out for any thing It asks me to go through the entire login procedure. It will not let me set up Face ID to make it easier to login every time I need to do something on the app. In my opinion it has poor functionality. For example, there is no way to turn location services off once you’ve turned them on. I actually deleted the app and went back to the bookmarked version I was using before. The new color scheme is ugly so is the new layout.

Amazing App!

This app is amazing. At first I wasn’t too sure about it, but it has so many capabilities. The time tracking, and labor costing is amazing. It has made tracking our different codes for workers comp so much easier saving a lot of time.

Also allows employees to make their own direct deposit, address updates, tax updates all on their own. You can also customize it if you don’t want that information on there.

Love it!