Labcorp | Patient 17+

I used to go to another Lab for blood work which was further from my home as a few places closed. So I called to see if t Lab Corp took my insurance. They did so I went there for the first time. What a difference. The front desk person was VERY helpful and made it simple and quick to sign in. I had a short wait as a walk in and the woman who did the test was so efficient and nice. This is where I would recommend to anyone needing those services.

When trying to pay my bill, I enter my name and it states by selecting next I’m agreeing to the terms and conditions. There isn’t a next button. I only see a cancel button. I’ve used the app to play my bill before, so I assume there is a temporary issue. I gave 3 stars because of this problem. I like the app to see my lab results. It’s easy to use and I see the results the day after my test. When this issue is fixed, I will give a 5 star review.

Update- I still can’t pay using the app. Labcorp had the nerve to email me saying the company has made it simple. I realize I’m doing this from the convenience of my home, but I had to try several ways before I found a way to pay online. I checked to see if my app was updated and it was. I could pay online by logging on your site on a web browser. At least you know making a payment should be simple. Maybe one day you will actually make it easy.

Lame that when you’re scheduling an appointment, app kicks you into web browser to do that. Then what’s the point of the app? I downloaded the app specifically because I did not want to use the web browser to schedule my appointment ! Everything should happen inside the app. Also, all the capchas when I’m checking if appointments are available at different locations…I signed in with my password…that shouldn’t be necessary. Also, showing my birthdate, but covering my email and phone number. Again, I signed in with my password and I’ve used you guys before…no reason to put my birthdate on the screen…that’s much more valuable to identity thieves.