New Pages Experience Error Codes
This guide displays common error codes, error messages, and descriptions related to the new Pages experience.
| Error Codes | Error Message | Description |
|---|---|---|
| You can't create a video engagement Custom Audience with video {object_id} because this video isn't associated with a Page or New Page Experience. | This video must be associated with a classic Page or a new Page experience to create a video engagement Custom Audience. |
| This endpoint is not supported in the new Pages experience. | The endpoint in your call is not supported. Visit the New Pages Experience Overview for more information. |
| This field is not supported in the new Pages experience. | The field of the endpoint in your call is not supported. Visit the New Pages Experience Overview for more information. |
| A Page access token is required for this call for the new Pages experience. | This endpoint must be called with a Page access token. |
| The corresponding UI feature of this API is deprecated or not available on New Page Experience | The corresponding UI feature of this API is deprecated or not available on New Page Experience. Please review the Graph API Reference or the New Pages Experience Overview for more information about this endpoint and its fields. |
| This ad objective is not supported for New Page Experience yet. You can create it with a Page instead. | This ad objective is not supported for the new Pages experience. |
| Viewer doesn't have permission to perform this action. | You do not have permission to perform this task. Contact an admin of the Page to request access. |
| New Pages experience insights are only available for Pages with at least 100 Page followers. | Page insights are only available for Pages that have at least 100 followers. |
| To access this info, the post needs to be set to public. | Page insights are only available for public posts. |
| You can only get insights on the original post of a shared post but only if you own the original post. You can only boost the original post of a shared post but only if you own the original post. | You can only get insights on the original post, as long as you are the owner, of a shared post. |
| To access this info, you need to be the creator of the post. | To get insights or boost a shared Page post, you must be the owner of the original post and must use the original post to get insights or boost the post. |
| {Name} tagged you in this post. To access this info, you need to be the creator of the post. | To get insights or boost a post in which your Page was mentioned, you must own the post. |
| This info isn't available for profile pictures. To get insights or boost a post, you can add this photo to a new post. | Insights or boosting a profile picture change is not supported. Create a post with the new profile picture to boost and get insights. |
| This info isn't available for cover photos. To get insights or boost a post, you can add this photo to a new post. | Insights or boosting a cover photo change is not supported. Create a post with the new cover photo to boost and get insights. |
| This info isn't available for live videos. | Insights or boosting a live video is not supported. |
| This info isn't available right now. | Insights are not available for this post. |