Dear Daughter - Privacy Notice

If you would like to get in touch with Dear Daughter, you can:

• use our online form
• contact us via WhatsApp on +44 800 030 4404 or by scanning the QR code on this page

Your trust is very important to us. This means the BBC is committed to protecting the privacy and security of your personal data. It is important that you read this notice so that you are aware of how and why we are using such personal data. This privacy notice describes how we collect and use personal data about you during and after your relationship with us, in accordance with data protection law.

About Dear Daughter and how you can participate

We are inviting individuals from around the world to participate in the Dear Daughter podcast, which features experiences, anecdotes and stories from parents around the world that they want to share with their daughters. It can be thought of as a ‘handbook to life’ for women everywhere.

We want to know your views! Tell us what you think about the programme and the issues we discuss. Are there stories in your part of the world you think we should be covering? You can get in touch via email or using WhatsApp.

We may get in touch with you if we’d like to know more about what you’ve sent in to us. We may also invite you to appear on an episode of Dear Daughter.

When you send in something to Dear Daughter, we may use your contribution in our programmes or content, but we cannot promise to use everything that we receive.

When sending in your contribution we ask that you should at no time put yourself in danger or endanger others, take any unnecessary risks or infringe any laws when using WhatsApp.

If we broadcast your contribution, or you appear on an episode of Dear Daughter, this may include the programme being available online and/or on demand, and your contribution or appearance may be used again in a future broadcast. It may also include use on the BBC’s social media channels.

For information in relation to how the BBC will process your personal data where you are providing contributions to our programmes, please see our Privacy Notice for Contributors here.

What personal data will the BBC collect?

You must be over 18 to make your submission. The BBC will collect and process the personal data that you have provided to us about yourself for the purpose of promoting the BBC World Service and allowing you to participate in our podcast to share your wisdom with our younger generation.

The BBC will collect and process the following personal data about you:

• Your full name
• The country you are living in (if you provide it)
• Your email address
• Your contact number (if you provide it)
• Confirmation that you are over the age of 18
• Your comments, opinions or questions
• Your audio recording if you are invited to record your submission

If you are selected by our production team, we will use your contact details to get in touch and invite you to do an interview and/or audio recording of your submission that will be broadcast on the Dear Daughter podcast. Your contribution may be available online and/or on demand including on social media platforms and BBC websites, Your contribution may also be used again in a future broadcast by the BBC.

Depending on the content of your submission, the BBC will also process your special category data. Special category data is still personal data, but its processing by the BBC requires the BBC to follow additional compliance steps. The special category data that we proves may include information revealing your:

• Health;
• Race or ethnicity;
• Religious or philosophical beliefs;
• Sexual orientation or your sex life;
• Political opinions;
• Trade union membership; or
• Genetics

Who is the Data Controller?

The BBC is the “data controller” of your personal data. This means that the BBC decides what your personal data is used for, and the ways in which it is processed. For the avoidance of doubt, your personal data will be collected and processed solely for the purposes set out in this privacy notice. As the data controller, the BBC has the responsibility to comply, and to demonstrate compliance with, data protection law.

Contributions and communications sent to the BBC through other third-party social media services; third-party messaging services are also subject to the terms and conditions and privacy policies of the service you choose to use. You should refer to their privacy policies for how they process your data and their individual retention policies.

If you contact us via WhatsApp, you will also be subject to WhatsApp’s Terms of Use. If you live in the UK, please see: Terms of Service - UK (whatsapp.com). If you live in the European Region, please see: Terms of Service (whatsapp.com). If you live outside of the European Region and the UK, please see: Terms of Service (whatsapp.com). Please be aware that WhatsApp may share your data within the Meta Group for a number of different purposes, including for direct marketing purposes.

Lawful basis for processing your personal data

The legal basis on which the BBC processes your personal data is the performance of its public task. The BBC’s role is to act in the public interest and to serve all audiences with content which informs, educates and entertains, and to reflect the United Kingdom and its cultures and values to the world.

The BBC processes your special category data (if applicable) on the lawful basis that processing is necessary for reasons of substantial public interest. These reasons are for statutory and government purposes, specifically for the purposes of journalism, art and literature. As outlined in the BBC’s Royal Charter, the public purpose of the BBC is:

“To show the most creative, highest quality and distinctive output and services: the BBC should provide high-quality output in many different genres and across a range of services and platforms which sets the standard in the United Kingdom and internationally. Its services should be distinctive from those provided elsewhere and should take creative risks, even if not all succeed, in order to develop fresh approaches and innovative content.”

Sharing your personal data

The BBC works with our approved suppliers who help us to provide some of our services. These partners only use your personal data on behalf of the BBC and not independently of the BBC.

We currently use a third-party supplier to store your data collected through the uploader form. We ensure that our providers have all entered into an appropriate contract, which ensures they cannot do anything with your personal data except as we have instructed them to do so.

We will not share your personal data with any other third parties unless required or permissible by the law.

Retaining your personal data

If your submission is broadcast by the BBC, it will be retained and archived by the BBC in perpetuity for archival purposes.

If your submission is not chosen to be part of the Dear Daughter podcast, the BBC will retain your personal data for one year after submission, after which time it will be deleted.

Your personal data will be stored in the UK and the European Economic Area (EEA).

Your rights and more information

You have rights under data protection law:

• You can request a copy of the personal data the BBC stores about you.
• You have the right to ask for the personal data we collect about you to be deleted, however there are limitations and exceptions to this right which may entitle the BBC to refuse your request.
• In certain circumstances you have the right to restrict the processing of your personal data, or to object to the processing of your personal data.
• You have the right to request that we rectify any inaccurate or incomplete personal data that we hold about you.
• You have the right to ask that we transfer the personal data to you or to another organisation, in certain circumstances.

You can contact our Data Protection Officer if you have questions or you wish to find out more details about your rights. Please visit the BBC’s Privacy and Cookies Policy at http://www.bbc.co.uk/privacy.Please note that the description of the personal data collected and how it is used set out in this notice applies to the exclusion of anything to the contrary set out in the BBC’s Privacy and Cookies Policy.

If you have a concern about the way the BBC has handled your personal data, you can raise your concern with the supervisory authority in the UK, the Information Commissioner’s Office (ICO), at https://ico.org.uk/

Updating this privacy notice

We will revise the privacy notice if there are significant changes to how we use your personal data.