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BBC Sounds help and FAQs
Known issues
Mobile/Tablet app | Update
Why am I unable to listen from the beginning of a live programme on the BBC Sounds app?
Live restart isn't starting from the very beginning of all live streams
Smart speaker | Update
Why am I unable to access BBC Sounds on Alexa even after linking my account?
Some users are being asked to link their account despite already signing in on Alexa devices
Smart speaker | Update
Why do BBC Sounds streams stop or cut out when listening on my Alexa device?
BBC Sounds playback on Alexa stops or cuts out