Updated: 19 March 2024
Sorry to hear about that. One of these pages should be able to help...
iPlayer
If you are having problems with the iPlayer app on devices, such as mobile phones, tablets, or smart TVs, check BBC iPlayer troubleshooting and tips.
Sounds
If you are having problems with the Sounds app on devices, such as mobile phones, tablets or smart TVs, or on your smart speaker, check BBC Sounds help and FAQs.
News app
Check one of the following:
- BBC News iPhone and iPad app: Help guide for iOS devices
- BBC News app: Help guide for Android devices
- Your guide to the BBC News iPhone and iPad app
Sports app
Check BBC Sport: contact, help & FAQs
Weather app
Check BBC Weather app FAQ