Dynamics 365 Commerce capabilities
Foster lasting relationships through intelligent tools that strengthen your brand.
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Capabilities
Get the most out of retail commerce with a unified solution
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Exceed customer expectations with seamless commerce experiences
See how data helps drive innovation across customer purchasing experiences.
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Four important retail trends
Get deeper insights into trends affecting retail businesses.
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Five trends transforming B2B buying and e-commerce
Discover how B2B buyers and organizations are adapting to changes in the market and how digital commerce capabilities are changing B2B engagement.
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Get more personal
Build customer relationships through relevant and unified personal experiences.
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Deliver seamlessly connected shopping across retail channels
Learn how Dynamics 365 Commerce can help your business streamline retail sales and commerce capabilities.
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Enable a new level of B2B digital sales excellence
Read about the B2B e-commerce capabilities of Commerce.
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"Dynamics 365 gives our customers the ability to buy online, return in-store, and take advantage of click-and-collect, while simultaneously supporting our global colleagues to make smarter and more accurate decisions."
Jackie Reid Program Lead, Project Reboot, Dr. Martens
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"We're very excited about the opportunity to find something that works with not only different software solutions throughout the company, but different solutions within the store."
Nick Corthier : Chief Financial Officer LIDS
Announcing B2B e-commerce capabilities
Bring together B2B and B2C e-commerce on a single platform to deliver relevant, impactful purchasing experiences.
Related applications
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Connect Commerce with a real-time CDP to gain a 360-degree view.
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Predict customer needs using built-in AI.
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Power seamless personalized experiences across all touchpoints.
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Increase your revenue.
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Protect your reputation.
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Take an innovative approach.
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Use real-time observational data.
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Improve in-store operations.
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Provide optimal shopping experiences.
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Boost seller productivity.
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Adapt to rapid changes.
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Shift to digital experiences.
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Get an intuitive agent experience.
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Continuously improve services.
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Uncover customer service insights.
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Automate and optimize fulfillment.
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Manage the entire order lifecycle.
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Enhance your customers’ experience.
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Take the next step
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