Dynamics 365 Sales
Overview
Empower your sales teams
Help sales teams exceed customer expectations and reach their goals with an AI-powered CRM solution.
- Review open sales tasks, new assignments, and pipeline updates by querying Copilot using natural language or prebuilt prompts.
Catch up on your pipeline View AI-based scoring models and a prioritized work list for leads and opportunities.Track your pipeline and progress toward key performance indicators (KPIs) using embedded charts and dashboards.
- View a timeline of past customer activities or use Copilot to generate opportunity summaries and meeting preparation notes.Get suggestions for sales actions and next steps to advance the deal.Get email and call assistance using Copilot-generated email drafts and call summaries that include an analysis of sales KPIs and suggested tasks.
Screen of an email composition window in microsoft outlook with draft email titled introducing our new coffee beverage line
- Predict revenue and track performance against goals with forecasts and charts.
Forecast sales Get insights into forecasts and team metrics like conversion and win rates by querying Copilot using natural language or prebuilt prompts.Provide automated sales guidance by creating sequences of sales actions for your team.
A Leader in sales force automation
Microsoft is recognized as a Leader in the September 2023 Gartner® Magic Quadrant™ for Sales Force Automation Platforms.
13th
consecutive year recognized as a Leader
Furthest
in Completeness of Vision
Dynamics 365 Sales Professional
Core sales force automation and Microsoft 365 integration
$65.00
user/month
Core sales force automation and Microsoft 365 integration
The version of Microsoft 365 is not available in your country/region. Visit Microsoft Store to find out which versions of Microsoft 365 are available in your country/region.
Dynamics 365 Sales Enterprise
Industry-leading sales force automation with contextual insights, next-generation AI, and advanced customization
$95.00
user/month
Industry-leading sales force automation with contextual insights, next-generation AI, and advanced customization
The version of Microsoft 365 is not available in your country/region. Visit Microsoft Store to find out which versions of Microsoft 365 are available in your country/region.
Dynamics 365 Sales Premium
Dynamics 365 Sales Enterprise plus prebuilt customizable intelligence solutions for sellers and managers
$135.00
user/month
Dynamics 365 Sales Enterprise plus prebuilt customizable intelligence solutions for sellers and managers
The version of Microsoft 365 is not available in your country/region. Visit Microsoft Store to find out which versions of Microsoft 365 are available in your country/region.
Partners
Find help and apps from Microsoft partners
Consulting services
Access a wide range of architecture planning, implementation, and support services.
Partner apps
Extend and enhance your Dynamics 365 solution with hundreds of prebuilt apps.
FastTrack for Dynamics 365
Go live confidently with onboarding and training led by Microsoft experts and partners.
Customer stories
Real customers, real results
"The built-in intelligent features have helped significantly in boosting our conversion rates and improving sales productivity."
Srividhya VS, Global Head, Sales Effectiveness and Enablement, Infosys
10%
Lead creation improvement YOY
Products
- Dynamics 365 Sales
“This is the foundation for Lenovo’s sales digital transformation—enabling better connections and an increase in sales productivity.”
Wei Bi, Business Strategy Senior Manager, Lenovo
$1.3B
Potential annual sales increase
Products
Dynamics 365 Sales
“Through this, we will amplify our productivity, increase our speed to market, and leverage data insights more efficiently.”
Yuriy Goliyad, CIO and Head of Operations, EPAM
Products
Dynamics 365 Sales
Resources
What’s new
Report
A recognized Leader
Microsoft is named a Leader in the September 2023 Gartner® Magic Quadrant™ for Sales Force Automation Platforms.
Report
Analyst recognition
Microsoft is named a Leader in The Forrester Wave™: Sales Force Automation, Q3 2023.
Study
Real results
Learn how businesses increased sales in Forrester’s Total Economic Impact™ Of Dynamics 365 Sales.
E-book
Get the AI advantage
Learn how AI can transform the way sellers work and drive better results.
E-book
Drive sales and reduce costs
Learn how companies use Dynamics 365 to strengthen customer relationships.
Infographic
Achieve sales success
Discover the benefits of empowering sellers with AI.
Blog
New copilot experiences for sales
Empower sellers to interact with their data using natural language.
Blog
Microsoft Copilot for Sales
Learn about our new AI assistant for sellers.
Blog
Optimize seller experiences
Discover how Dynamics 365 helps customer experience leaders do more with less.
Microsoft Dynamics 365 Sales empowers sellers
Take a guided tour
Accelerate sales and close more deals with Dynamics 365 Sales.
Request a call
Have a Dynamics 365 specialist contact you.
Call a Dynamics 365 specialist
Available M-F 6 AM to 3 PM PT.
Call 1-855-270-0615
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Available M-F 6 AM to 3 PM PT.
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