Overview
Shape the future of your business
Connect your teams, processes, and data across your entire org to create exceptional customer experiences and operational agility.
Put AI to work
Be more efficient with Microsoft Copilot for Dynamics 365—built-in AI-powered experiences available for select licenses at no additional cost.
Bring data together
Get a complete picture of your entire business by connecting and accessing organizational data from hundreds of sources.
Increase productivity
Collaborate and be more productive by sharing information and insights in the tools you work in—including Microsoft Teams and Microsoft 365.
Adapt to what’s next
Quickly modify processes to respond to changing needs by bringing the low-code tools of Microsoft Power Platform together with Dynamics 365.
Featured news
What’s new and notable
Announcing Dynamics 365 Contact Center
Deliver intelligent, automated, efficient service across channels with a cloud contact center powered by Microsoft Copilot.
2024 Work Trend Index
75% of knowledge workers around the world use generative AI at work. Are business leaders ready?
Transform how marketers work with AI
Find out how to kickstart marketing campaigns faster and simplify workflows with new capabilities in Copilot in Dynamics 365 Customer Insights.
Lighten your workload with AI
Learn how new Microsoft Copilot features help you speed through tasks, quickly summarize content, and build momentum to take on your day.
Microsoft Ignite
Connect with peers, sharpen your skills and learn about the latest Microsoft Copilot and AI innovations directly from the experts.
Deploy and use AI
Learn how AI can help you better engage with customers and empower employees across the organization.
Solutions
Any organization. Every possibility.
- Grow your revenue by using AI and real-time insights to understand customers, personalize journeys, and close more deals.
- Create more lasting customer connections at every touchpoint while improving team processes and productivity with AI.
- Innovate and keep pace with evolving needs by using AI and automation to optimize financial and accounting operations.
- Be more resilient to increase workforce productivity and uptime while reducing operational costs.
- Boost performance by connecting people, processes, and data across your business.
Product demos
Do more with Dynamics 365 and AI
See how AI works with Dynamics 365 applications to give every team an edge.
Close more deals and deepen customer relationships with AI assistance.
Dynamics 365 Sales
Follow Dynamics 365