Amount of lost airline luggage hits a 10-year high after 26 million bags were delayed, damaged or missing last year

  • Nearly eight bags in every 1,000 went missing between bag drops and arrivals 

The amount of airline luggage lost has hit its highest levels in a decade.

Nearly eight bags in every 1,000 went missing between airport bag drops and the carousel at arrivals. 

ADVERTISEMENT

It adds up to some 26million pieces of luggage globally that were lost, delayed or damaged in 2022.

Yesterday Vanessa Gold, co-chairman of West Ham, revealed her own tale of woe on X. She said: 'So day five of our lost luggage into a seven day holiday... BA can fly people round the world but can't work out how to track your luggage.'

Airlines must track every piece during its journey with a barcode, but millions of items continue to disappear. Many airports and airlines made staff cuts in the pandemic and have struggled to recruit quickly enough to cope with post-Covid travel surge.

The amount of airline luggage lost has hit its highest levels in a decade. Nearly eight bags in every 1,000 went missing between airport bag drops and the carousel at arrivals (Pictured: Luggage at Heathrow in July 2022)

The number of bags that were delayed, lost or damaged jumped to 7.6 pieces of luggage per 1,000 passengers in 2022, according to research by baggage handling experts Sita.

This was the highest rate since 2012 when the figure was 26.3million – nearly nine pieces per 1,000 passengers. In 2019, before Covid, it was nearly six pieces per 1,000 passengers.

Ryanair was the worst offender for lost or damaged luggage, according to figures covering 2018-22 held by the Civil Aviation Authority. British Airways was second, followed by easyJet, Wizz Air and Norwegian.

Airlines have 21 days to find and return missing luggage, at which point travellers are entitled to claim compensation.

Nearly eight bags in every 1,000 went missing between airport bag drops and the carousel at arrivals

Sita suggested last year's rise was largely due to issues during flight transfers, which accounted for 42 per cent of lost, damaged or delayed baggage. 

It added that 99 per cent of people whose luggage is lost will get it back, although it can take a long time.

ADVERTISEMENT

Nicole Hogg, Sita's head of baggage, said: 'People are really anxious about travelling with baggage.'

Most Read News

On-the-run Tommy Robinson suns himself at an all-inclusive five-star hotel in Cyprus while his foot...

Jay Slater's final cause of death is revealed following a post-mortem after the 19-year-old's body...

Moment rioters demand drivers reveal if they are 'white and English' while stopping traffic during...

Homeowner finds horrifying item outside their house - as cops issue urgent warning over 'sick'...

First country issues warning over travelling to the UK amid violent protests - as it urges citizens...

Emergency COBRA meeting held to discuss strategy after scores of police officers hurt and hundreds...

Emergency COBRA meeting 'to be called this morning' after week of riots, with scores of police...

Adam Peaty slams 'cheating' Chinese swimmers and warns Olympic officials, 'wake up and do your job'

JAN MOIR: She gave Harry an icy stare any husband would know - watch what you're saying, mister!

Teenager accused of raping 13-year-old girl in Cyprus is fighting extradition to the island nation...

Rioters descend on second migrant hotel as far-right mob try to set fire to Holiday Inn housing...

Met Police boss Sir Mark Rowley grabs microphone when grilled over 'two-tier policing' as he storms...

Starmer's village of the damned? Furious families face new build hell as thinktank urges Labour to...

Woman is shocked after paying for a hotel room with an amazing view... only to discover there's an...

Girl, six, has her passport application rejected putting dream Disneyland Paris trip at risk - and...

Why some Amish would rather go to jail than make simple update to a tradition that has been blamed...