Payment
The Apple Online Store accepts a variety of payment methods. Click on a payment method below to find out more.
Credit Cards
Troubleshooting credit card payment errors
- For new or recently reissued cards, the card needs to be activated first.
- Check that the card details entered are correct: the card type (Mastercard/Visa), card number and the expiry date.
- Remove any dashes or spaces from the card number.
- If you do not have sufficient credit limit, please check with your card issuer.
- If everything seems to be correct, contact your card issuer. Your card issuer may need to verify with you before they authorise your purchase.
Account verification
To prevent any unnecessary delays in processing your order, please ensure that the billing address on your order and credit card account matches. If you have recently moved or are unsure of your billing address, please contact your credit card issuer to confirm.
Security codes
The credit card security code is a unique three- or four-digit number printed on the back (Visa/Mastercard) of your card.
Visa/Mastercard:
When Apple charges your account
When you place an order, Apple will contact your credit card’s issuing bank to confirm it is a valid account. Apple requests an authorisation, which holds the funds for the full or partial purchase amount.
Apple prepares your items, authorised funds will be unavailable and your card will only be charged after your order has been shipped. If your order contains multiple items and they are shipped at different times, you may see multiple charges on your credit card statement.
If you cancel your order before it has been billed, Apple will contact the bank within two business days to request the authorisation reversal. Any authorisations placed on your credit card account can take up to 30 days to reverse, depending on the credit card issuer. Contact your financial institution for their specific timeframes.
Credit cards accepted
We accept:
- Mastercard
- Visa
- UnionPay
- Discover
- Diners Club
Note: Please note that the shipping lead time starts upon confirmation of payment receipt.
Credit Card Instalments
You can pay in up to 24 monthly instalments via participating credit cards. These offers apply to the total amount of your order, must meet the minimum required by your bank and are only applicable to eligible card types. Learn more about current financing offers.
Here’s how it works:
- Shop at the Apple Online Store.
- When you get to the Payments step, select Credit Card Instalments and enter your credit card number. Choose your preferred terms from the resulting offers. Complete checkout and place the order.
- The credit card company will provide details regarding the obligations of payment in instalments on the monthly credit card statement.
For more information, visit Sales Terms and Conditions for Apple customers.
Apple Store Gift Cards
You can redeem an Apple Store Gift Card at the online Apple Store, by calling 1800-80-6419. With the exception of gift cards, certificates, and iTunes downloads and/or subscriptions, you can purchase just about anything sold by Apple, including products from both Apple and third-party makers.
You can use up to eight Apple Store Gift Cards at the Apple Online Store or if placing an order over the phone on 1800-80-6419. You can combine your Apple Store Gift Card(s) with one credit/debit card to pay for your purchase.
Simply enter or provide the PIN. The PIN can be found on the email below the image of the card. Please keep the card in your possession until the order has been processed and delivered.
Note: Apple Store Gift Cards can only be redeemed in the country or region of purchase.
The Apple Store Gift Card is subject to applicable terms and conditions. For more information about how to redeem your Apple Store Gift Cards, visit How to Redeem Apple Store Gift Cards. To purchase an Apple Store Gift Card, click here.
Using more than one payment card
You can also combine payment methods to pay for your purchase. Choose from the following combinations of credit cards and Apple Store Gift Cards:
- Apple Store Gift Card(s) — up to eight
- Apple Store Gift Card(s) + one credit/debit card
Online Banking
The Apple Store online store supports online banking to pay for orders.
Select online banking at checkout and proceed to review your order. After continuing to “Place Order Now”, select “Pay Now” on the resulting page. You’ll be connected to the bank website, where you can proceed with your payment. Depending on your bank, you will be prompted to provide your card details or log in to your online banking page. After completing the payment on the bank website, the system will redirect you to the Apple website and confirm that your order has been placed.
If payment is not completed immediately upon checking out, you can visit your online order status to complete payment. If you have an Apple ID registered, log in with your Apple ID and select “Pay Now” to continue to the bank website. If you haven’t registered your Apple ID, you can log in as a guest and complete the payment.
After receiving your payment, Apple will send you an email notifying you of final delivery details. If you have any questions, please call 1800-80-6419.
E-Wallet
The Apple Store online store supports Touch ’n Go eWallet to pay for orders. Select Touch ’n Go eWallet at checkout, and proceed to review your order. Continue to “Place Order” and follow the prompts on the resulting page. To place your order and complete payment from a desktop computer, scan the QR code on the computer screen using the Touch ’n Go app to complete the payment. If you’re on a mobile device, you’ll be connected directly to the Touch ’n Go app to complete payment.
If payment is not completed immediately upon checking out, you can visit your online order status to complete payment. If you have an Apple ID registered, log in with your Apple ID and select “Pay Now” to continue to the Touch ’n Go website or app. If you haven’t registered your Apple ID, you can log in as a guest and complete the payment.
After receiving your payment, Apple will send you an email notifying you of final delivery details. If you have any questions, please call 1800-80-6419.