App to help neurodiverse people access libraries

A new app will help neurodiverse people access library services.

Westmorland and Furness and Cumberland Libraries hope the free app will help visitors feel more welcome.

As well as enabling people to reserve books and read newspapers for free online, the app also offers virtual tours of libraries.

A spokesman explained that virtual tours would "support inclusion for autistic people and their families, as well as others with neurodiverse needs".

Several libraries across Cumbria have already achieved autism-friendly status or are working towards it.

People can access virtual tours of Kendal, Penrith, Barrow, Workington, Whitehaven and Carlisle libraries.

“They will help borrowers or their children to navigate and use the library service, break down barriers to access and create more welcoming and inclusive library services,” added the spokesman.

The tours and app, which is called CWF Libraries, were funded by a £17,000 grant from LibraryOn, a programme supported by Arts Council England to improve libraries’ online presence.

Alison Graham, assistant director for customer solutions at Cumberland Council, said they listened to feedback to implement new features.

“For instance, users can now effortlessly scan books in stores and check their availability in nearby libraries, all at no cost.”

David Haughian, of Westmorland and Furness Council, added: “Libraries are a fantastic resource for our communities, and we want as many people as possible to benefit from being a member.”

Follow BBC Cumbria on X (formerly Twitter), external, Facebook, external and Instagram, external. Send your story ideas to [email protected].