Digital.gov

📊 Metrics can’t tell the whole story. Learn how the GSA developed a more comprehensive approach to website value assessment, and get insights into your own agency's websites. https://lnkd.in/eKF9mcZy #CivTech #CX #DigitalExperience

💻 Collaborate and share resources with others across the U.S. government who are focused on building better digital experiences for the public! Join today with your government-issued work email address (usually a .gov or .mil account): https://lnkd.in/e8FykjJi * Web Managers — Create a better online experience for the public alongside government web content managers. * Communicators — Improve written and verbal communication to make government more effective. * Multilingual — Expand and improve digital content in languages other than English. * Plain Language — Promote the use of plain language to provide better service to the public. * Social Media — Improve social media outreach and performance. * User Experience — Create better user-centered products for the public. * Web Analytics — Make better decisions using web analytics and other optimization strategies. #digital #CivicTech #GovTech #innovation

April is National Stress Awareness Month. The government services we build are often most critical in times of stress, so it’s a good time to talk about the serious effect that stress has on how the public engages with our federal sites and services. To discuss best practices for designing websites with user stress in mind, join the USWDS team at https://lnkd.in/eMRkGisU and share your thoughts on topics like: 🧑🤝🧑 What can teams do to help users who feel stressed? 🔎 What questions should we ask ourselves when building digital services that assist folks in times of stress? 💡 Are there effective usability testing techniques that can address stress while also respecting the vulnerability of those experiencing stress? Learn more about Stress Awareness Month from the National Institutes of Health: https://lnkd.in/emKV9P2X #StressAwarenessMonth #UXDesign #EmpathyInTech #Innovation 

 🧭 Make government websites easy for all to navigate. Learn how the U.S. General Services Administration (GSA) is creating seamless customer journeys that put user needs first. Get 4 tips to make your agency's online services more intuitive. #CivTech #CX #DigitalExperience https://lnkd.in/e3yhYJMW

👩🏽💻 Did you miss our March monthly call with the U.S. Web Design System team on how to build new #DesignSystem components? We've added the tutorial video and presentation slides: https://lnkd.in/eQQxmhAZ

Congrats to 18F — one of our sibling programs in the Technology Transformation Services (TTS) at GSA

Technology Transformation Services (TTS)'s Login.gov is currently piloting and plans to offer an IAL2-compliant identity verification solution in 2024. Login.gov is also rolling out an updated pricing model. We are listening to users, agency partners and stakeholders, and committed to delivering solutions that help agencies deliver benefits to millions of Americans in a secure, seamless, and timely way. https://lnkd.in/eSP47t74

Thank you to those who joined us at the Spring Community Summit on March 13: https://lnkd.in/efE4w3Mq Federal Chief Information Officer, Clare Martorana, infused the summit with energy in her opening keynote, reiterating the importance of foundational approaches when delivering a digital-first public experience. "You are the people we need to actually commit this government to delivering a digital-first public experience. Your work is essential […] to serve the American people. It’s an honor to join you as you kick off this Digital.gov community summit. It's an incredible way to collaborate with others." Join our communities of practice and let’s keep the great conversations from the summit going:  https://lnkd.in/epVFVxKR   #DXCommunitySummit #DigitalGov #DigitalServices #Collaboration #Innovation #GovTech #CivicTech #SpringSummit #DigitalExperience #CivicTech #federal #government #FederalGovernment

Do you know a federal, state, or local government employee who has made a positive impact as a public servant? Share their story! Participate in Performance.gov’s #GovPossible campaign during Public Service Recognition Week (PSRW) from May 5 - May 11! 🎉 #PSRW celebrates the extraordinary contributions of #government employees who make a difference every day. Explore the GovPossible toolkit, which makes it easy to share stories and participate in this important (and fun!) #campaign. https://lnkd.in/eRzE-7EF #Federal #FederalGovernment #PublicService #GovernmentService #FederalFamily #PublicRelations

📆 #SaveTheDate Join us next week on 4/18 for our monthly call with the U.S. Web Design System! This month, the #USWDS team will: - Explain Web Components technology in plain language - Discuss the value of bringing modern web technologies to the design system - Explore how using a new technology can affect any user of the design system, not just developers This event is best suited for: All design system users (all levels). This will be a technical discussion, but anyone can attend as it requires no specialized knowledge.