X-Ray
The Welsh consumer show fighting for YOUR rights. With Lucy Owen, Mo Jannah, Steffan Powell and Rachel Treadaway-Williams.
On iPlayer
Not available
On TV
No upcoming broadcasts
Supporting Content
Shops sell blades to underage teens
Stores in Wales are breaking the law by selling knives to under 18s, X-Ray’s undercover investigation found. Read more.
Tanning Salons
Research shows salons in Newport and Cardiff are letting in underage teenagers. Read more.
Emergency Plumbers
A plumbing firm charged an elderly man thousands of pounds for a boiler he didn't need. Read more.
Trecwn water supply
An expert on water quality believes the private water being supplied to a Pembrokeshire village is unfit for human consumption. Read more.
Romance Fraud
A woman who suspected her mother was being scammed online later sent the fraudster £40,000, ending up heavily in debt. Find out more.
Underage vaping
An investigation has found that half of the shops tested illegally sold vaping products to children. Read more.
Self-ticketing
A parking company has suspended its self-ticketing operation following an investigation by X-Ray. Find out more.
Swansea call centre
CCTV footage taken inside a Swansea call centre shows how staff lied to customers in a corporate culture obsessed with money. Read more.
Taylor Wimpy
Homeowners are demanding their builders put right what they say are problems with their roofs. Find out more.
Phone Repair Nightmare
A mobile phone repair shop in Cardiff is rapidly building a reputation they won’t be able to fix. Find out why. <?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" />
Parking Ticket Scandal
Regulators have launched an investigation after a parking attendant was caught handing out a “fraudulent” ticket in a back-lane in Cardiff. Read more here.
Chewable hair vitamins
Claims chewable vitamins that have been promoted by celebrities can help boost hair health are based on "pseudoscience", an expert says. Find out more.
Vale Orangeries
A family who spent a fortune on a luxury conservatory have been left devastated after it had to be pulled down. Find out more.
Builder Faces Justice
We last featured builder Damon Owens 18 months ago, exposing the fake names he used at his many businesses.The law has now caught up with him. Find out what happened.
Repair Cafe Wales - An Alternative to Landfill
Every year we bin 1.4 million tonnes of electrical items. Lucy Owen finds out how you might be able to get those broken electricals repaired, for free! Read more here.
Bet 365 Fraud
Geraint Jones was horrified to discover his bank account had been drained of more than £3,000 – all his cash. The money had been spent in a matter of hours on gambling site Bet365. Find out what happened.
Make-Up: Cheap Vs Expensive
It can cost a lot to look good - and it’s easy to spend a small fortune on makeup. With high-end brands charging big bucks, discount stores have made their own cheaper versions, but can anyone tell the difference? [Find out more...]
Online Fake Reviews
X-Ray investigates the booming underground trade in fake online reviews. We joined social media groups which openly advertise payments in return for good reviews. [Read more]
Disabled Access in Cardiff's Nightlife Venues
X-Ray goes undercover with two wheelchair users, Josh Reeves and Helen Fincham, to expose the shocking lack of disabled facilities in some of Wales' top night spots. Find out more...
6 Nations Away Ticket Nightmare
Rugby fans Carol and Robert Pugh, from Cardiff, were looking forward to the sports trip of a lifetime... [Read More]
Engine reconditioning shock
A couple who sent their car off for the engine to be repaired were shocked to find it in bits in the boot when it was returned. Read more...
Lucy's DNA Challenge
Until recently, the only way we could research our family history was through the archives. But over recent years, DNA testing has become popular the world over. Find out Lucy's experiences with these test kits.
Christmas gift wrapping tips
Christmas is on the way, and we’ll soon be wrapping gifts. Here are some tips to make your presents look amazing.
Superior Style Home Improvements
A Swansea home improvements firm has been cold-calling people on the Telephone Preference Service and using a salesman previously prosecuted for his tactics. Find out more
Hermes courier problems
These days, there are dozens of courier companies all competing for our custom. One of them is Hermes, who say they ‘move the world’ with their fast, reliable service. Read about the customers who had problems with the service
Nationwide travel insurance
Retired couple Roy and Heather Woodward from Swansea have a passion for travelling the world. Find out what happened when their insurance provider wouldn't pay up
Keyless car thefts
We’ve been investigating keyless car thefts and have some advice to help you keep your car safe. For more information click here.
External wall insulation
Two women from Carmarthenshire thought they had found the solution to the damp in their home, but their hopes of a dry house have evaporated. Read more.
Which foods should you avoid feeding to your dog?
Dogs can eat a wide range of foods – but not everything that humans can eat is safe to give to dogs. Here are some of the things your dog should avoid.
Travel Insurance Tips
If you are unlucky enough to have to make a claim on your travel insurance, the last thing you want is to be turned down by your insurer. Click here for the most common reasons claims are rejected
Loft conversion nightmare
Tony and Bee Bennett moved to Porthcawl five years ago. They hoped to enjoy a relaxing retirement by the sea, but their plans have been fraught with difficulty after dealing with one builder. Find out what happened
How to shop smart online
We investigated a suspicious car advert which led us straight to an online fraudster we featured earlier this year. Here are some tips for shopping online.
Housing Development Complaints
Tranquil, idyllic and perfect for families - that’s what residents at Woodland Gardens Estate in Pyle near Porthcawl thought they were getting when they bought their homes built by Persimmon. Find out more
Fraudster linked to cancer collections
An investigation for BBC X-Ray has discovered that a convicted fraudster is involved in a group carrying out street collections in the name of children’s cancer. Find out what happened
X-Ray guide to Government Auctions
Fancy getting your hands on some cut price designer gear? Police forces and other agencies sell off goods they have seized – which can range from upmarket trainers to cars, watches and even houses in Spain. Find out more
BMW finance trouble
Losing a loved one is never easy, but one family in Wrexham faced extra difficulties when trying to sort out an outstanding car finance agreement. Find out what happened
Pothole compensation advice
Motoring organisations say that there are record numbers of potholes on our streets. But if your car is damaged by a pothole, you may be able to claim compensation. Read the advice here
Number Spoofing Scams
More than £500 MILLION pounds has been stolen from customers of British banks so far this year - and the scams are becoming more sophisticated, often using technology to fool us. Find out more
Everglades Hotel
Families in South Wales are demanding answers after their elderly relatives invested huge sums in a South African hotel. Find out what happened
Smart Parking
There are all sorts of systems in place to make sure we don’t stay too long in car parks, from parking wardens to ANPR cameras that read your number place as you enter and leave a car park. Read more
Surveyor disappointment
A family from Mountain Ash have been left with big problems in their new home after getting a survey that doesn’t seem to have been up to scratch. Read more
Ebay car scam
Buying a second hand car online can be a pretty daunting process, but one man from Pembroke has lost thousands of pounds when his dream purchase turned in to a nightmare. Find out what happened
Dream garden nightmare
John O’Donnell from Criccieth has been developing a plot and building his dream home for about 20 years. The house is almost finished, but he wanted a garden to match. Find out what happened
Tattoo checks
Tattoos are all the rage at the moment, and as many as one in five of us now have one. But before going under the needle, there are a few things you need to consider. Read more here
Emergency Plumbers
X-Ray has received a number of complaints about one particular business, which seems to do most of its advertising in the old yellow pages. Find out what happened when we went undercover
Fatbergs
Wet wipes are public enemy number one, as far as Welsh Water are concerned. They block up our sewers when people flush them down their toilets, and can contribute to so-called fatbergs. Find out more
TMW Roofline
Lisa John and Neal Bartlett, from Aberkenfig, hired Bridgend-based TMW Roofline to extend their home, but were left with unsatisfactory work. Find out what happened
Caravan Holiday Scam
Online scammers have been targeting people who have turned to social media to organise their summer holidays by selling fake caravan lets. Read more about our investigation
Online allergy tests
Various online companies sell different types of allergy tests, some costing over £100. We put them to the test to see how reliable they are. Find out the results of our investigation
Life saving apps
Fewer than one in five of us know basic first aid, and it’s estimated that a shocking 140,000 people die each year in situations where first aid might have saved them. We take a look at the smartphone apps that could help all of us become lifesavers. Read more here
Prestige Motor Group
In February we reported on complaints about the Swansea-based Prestige Motor Group. Since then more unhappy customers have got in touch with us about the car dealership run by father and son, Ceri and Shaun James. Read more here.
Law change for intimate piercings
In February this year the Welsh Government became the first in Britain to ban intimate piercings for Under 18s – including tongue piercings. Find out what happened when we went undercover
Escaping your timeshare
Timeshares can be pretty confusing - on the one hand you might enjoy some great holidays at a property that you own a share of, but on the other you could end up trapped in an expensive contract you can't get out of. Read more here.
Holiday Lodges
Owning a holiday lodge in the Welsh countryside is a dream for many. But, tread carefully.
Holiday parks all have rules – but even if you sign up to a contract with a park where the rules suit you, we’ve discovered that things can change. Read more here.
The battle against plastic waste
Plastic waste does huge damage to the environment – we look at the ways people around Wales are helping tackle the problem. Find out more here.
Mud Runs
More and more people are facing their fears and trying new challenges, and one that’s growing in popularity is mud runs – extreme assault courses where challengers scale walls, dodge electric wires and wade through muddy water. Read more here
Ticket Selection
Every time a big gig is announced there’s a frenzy to get your hands on tickets - but getting into the gig can prove tricky if you used an unofficial provider. Find out more here
Amazon
Nowadays online shopping means you can buy almost anything from the comfort of your own home. But as one Welsh family discovered, online shopping isn’t always problem-free. Read more here
Western Union money transfer
Scams come in all shapes and sizes. But the common feature is that the victims rarely see the money they’ve lost again. But a recent US court ruling is now offering some victims a glimmer of hope. Find out why here.
Related Links
Related Content
