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AI at Work

A Whole New Way of Working

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Customer Zero

Our Year with Copilot: What Microsoft Has Learned About AI at Work

Getting AI right requires intention, experimentation, and some unexpected heroes. Here’s how you can apply insights from our experience to your own organization.

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Articles

A New Blueprint

How AI Can Help Build More Intentional Meetings

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Quick Read

AI Data Drop: What the Future Workforce Really Cares About

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Strategies

The Right Way to AI

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Navigation

When It Comes to AI, Don’t Build 'Islands of Intelligence'

Podcasts

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Podcast

Inside Accenture’s AI Journey with CEO Julie Sweet

Podcast

What All Leaders Can Learn from the Ways AI Is Revolutionizing Medicine

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Podcast

Are Managers the Key to Unlocking AI’s True Potential?

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Podcast

How Do You Solve a Problem That’s Never Been Solved Before?

Work Trend Index

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Work Trend Index Special Report

What Can Copilot’s Earliest Users Teach Us About Generative AI at Work?

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Work Trend Index Annual Report

Will AI Fix Work?

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Work Trend Index Special Report

The New Performance Equation in the Age of AI

Guides

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AI + Field Service

How AI Can Give Field Service Technicians a Boost

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AI + Customer Service

How AI Can Empower Customer Service Agents

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AI + Sellers

How Sellers Can Use AI to Better Engage with Customers

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AI + Marketers

How Marketers Can Use AI to Unlock Breakthrough Creativity

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