BUREAUCRACY

Tell the taxman how to do things better

The Administrative Burdens Advisory Board is conducting its annual survey, which could be especially influential in an election year
Small businesses can  find the complexity of tax rules a burden
Small businesses can find the complexity of tax rules a burden
ALAMY

Business owners are being urged to set out their frustrations with the taxman ahead of the next general election in an annual survey that is presented to the Treasury.

Some 7,500 businesses, the self-employed and their tax agents took part in the survey last year, more than double the number from the year before, as concerns grew about the burden of new tax rules and the services provided by HM Revenue & Customs.

Dame Teresa Graham, who chairs the Administrative Burdens Advisory Board (ABAB), which conducts the survey and submits its findings to the financial secretary, said she expected frustrations to have grown in the last year, in part due to a further decline in the way that HMRC provides and asks for information and