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For Assistance and Information to Help Patients Returning from Travel Abroad
CDC-INFO National Contact Center
All topics for clinicians and general public (English and Spanish)
- 8 am to 8 pm Eastern, M–F: toll-free 800-CDC-INFO (800-232-4636)
- Email form: www.cdc.gov/info
CDC Emergency Operations Center
Emergency or urgent patient care assistance (not intended for use by general public)
- 24/7: 770-488-7100
CDC Drug Service
Distribution of special biologic agents and drugs
- Formulary: www.cdc.gov/laboratory/drugservice/formulary.html
- 8 am to 4:30 pm Eastern, M–F: 404-639-3670
- After hours/weekends/holidays: 770-488-7100
- Email: [email protected]
Chikungunya, Japanese Encephalitis, Tickborne Encephalitis, and Yellow Fever
Assistance with diagnostic testing for these diseases and for questions about antibody response to yellow fever vaccination
- Division of Vector-Borne Diseases, 8 am to 4:30 pm Mountain, M–F: 970-221-6400
- Viral Special Pathogens Branch can also assist for tickborne encephalitis, 8:30 am to 5:30 pm Eastern, M–F: 404-639-1115
- After hours/weekends/holidays: 770-488-7100
Dengue
Dengue diagnostic testing assistance
- 8 am to 5 pm Atlantic (office in Puerto Rico), M–F: 787-706-2399
- After hours/weekends/holidays: 770-488-7100
- Clinical/laboratory guidance: www.cdc.gov/Dengue/clinicalLab/index.html
Malaria Hotline
Assistance with diagnosis or management of suspected cases of malaria
- 9 am to 5 pm Eastern, M–F: 770-488-7788 or toll-free 855-856-4713
- Emergency consultation after hours/weekends/holidays: 770-488-7100, ask for a Malaria Branch clinician
Parasitic Diseases (other than malaria)
Hotline assistance with evaluation and treatment of patients suspected to have a parasitic disease
- 8 am to 4 pm Eastern, M–F: 404-718-4745
- Emergency consultation after hours/weekends/holidays: 770-488-7100, ask for an on-call clinician in Parasitic Diseases
- Email: [email protected]
DPDx
Online parasitic diseases diagnostic assistance service for laboratorians, pathologists, and other health professionals www.cdc.gov/dpdx/contact.html
Rickettsial Diseases diagnostic and treatment assistance
- 8 am to 4:30 pm Eastern, M–F: 404-639-1075
- Emergency consultation after hours/weekends/holidays: 770-488-7100, ask for an on-call clinician in Rickettsial Diseases
Viral Hemorrhagic Fevers
Diagnosis
Consultation for diagnosis and reporting suspected cases in, or requiring evacuation to, the United States
- 8:30 am to 5:30 pm Eastern, M–F: 404-639-1115
- Emergency consultation after hours/weekends/holidays: 770-488-7100
Treatment
Requests for ribavirin through the Food and Drug Administration (FDA): 301-736-3400