Executive Complaints Unit archived reports

Archived reports of significant complaints upheld, resolved or not upheld by the ECU with statistics about complaints received at stage 2.

Archived ECU Report April - September 2012

Archived ECU Report October 2011 - March 2012

Archived ECU Report April - September 2011

Archived ECU Report October 2010 – March 2011

Archived ECU Report April 2010 – September 2010

Archived ECU Report October 2009 – March 2010

Archived ECU Report April - September 2009

Archived ECU Report October 2008 - March 2009

Further Information

BBC reports

Fortnightly complaints reports

Executive Complaints Unit findings

Executive Complaints Unit archived reports

Public BBC responses to complaints

Procedure for self-initiated investigations of potential breaches of editorial standards

Useful links

BBC Complaints Framework

Procedure for fast-tracked editorial complaints

Corrections & Clarifications

BBC Editorial Guidelines

Commercial BBC services complaints

Archived BBC Trust complaints appeals

TV Licensing complaints

Ofcom

Ofcom website

Ofcom complaints bulletins