Executive Complaints Unit archived reports

Archived reports of significant complaints upheld, resolved or not upheld by the ECU with statistics about complaints received at stage 2.

Archived ECU Report July - September 2008

Archived ECU Report April - June 2008

Archived ECU Report January - March 2008

Archived ECU Report October - December 2007

Archived ECU Report July – September 2007

Archived ECU Report April – June 2007

Further Information

BBC reports

Fortnightly complaints reports

Executive Complaints Unit findings

Executive Complaints Unit archived reports

Public BBC responses to complaints

Procedure for self-initiated investigations of potential breaches of editorial standards

Useful links

BBC Complaints Framework

Procedure for fast-tracked editorial complaints

Corrections & Clarifications

BBC Editorial Guidelines

Commercial BBC services complaints

Archived BBC Trust complaints appeals

TV Licensing complaints

Ofcom

Ofcom website

Ofcom complaints bulletins