Gap Finder Sebastian Pole, Pukka Herbs

Sebastien Pole is this week's gap finder- the founder of Pukka Herbs.

• 53 mins

New Builds, Prom Dress, Tool Theft

New builds facing demolition, prom dresses from overseas and the rise in tool theft.

• 53 mins

Call You and Yours: Is working from home here to stay?

On today's Call You and Yours, we're asking - is working from home here to stay?

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24/05/2023

News and discussion of consumer affairs

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Energy House

Shari Vahl stays overnight in one of the New Build Homes of the future

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Insulation Conundrum, Suez Waste and Cost of Living Panel

Why is it so hard to persuade homeowners to insulate their properties?

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Call You and Yours: What have you done to make your home more energy efficient?

Today we're asking - what have you done to make your home more energy efficient?

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Stolen houses, parking spaces and new TransPennine boss

Stolen houses, parking spaces and new TransPennine boss.

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Gap Finders: John Cooper from New Home Quality Control

In our Gap Finder interview today we speak to John Cooper from New Home Quality Control.

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Energy Thefts, Dangerous Dogs and Older Renters

Energy meter tampering is on the rise and it's costing us all money.

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Call You and Yours - How are interest rate rises affecting you?

Today we're asking - how are interest rate rises affecting you?

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Cost of Care, Flexible Working, Clock and Watch Repairs

The rising cost of care. Co-working spaces. Shortage of clock and watch repairers.

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Gap Finders: Shiza Shahid & Amir Tehrani from Our Place

We meet couple behind the cult millennial cooking pan that's taken social media by storm.

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Post Pandemic Workers, Older Renters and Badly Behaved Dogs

How the pandemic has changed our working lives and shopping patterns.

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Call You and Yours: How have your holiday habits changed?

Call You and Yours: How have your holiday habits changed?

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Rent Controls, Shopping Habits, HRT Shortages

Do rent controls work? Grocery shopping habits. HRT supply shortages.

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Gap Finder - Mark Neale from Mountain Warehouse

This week's Gap Finder is Mark Neale, founder and chief executive of Mountain Warehouse.

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Data Breach. Water UK. Pokémon.

Data breach victim threatened after a loan is taken out in her name.

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Call You and Yours: Have housing costs forced you to move back in with your parents?

Today we're asking - have housing costs forced you to move back in with your parents?

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Food prices, fraud refunds and vape recycling

Food prices, fraud refunds and vape recycling.

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Gap-Finders: Tessa Clarke of Olio; the share, swap or give app.

This week's Gap Finder is Tessa Clarke of Olio, an app that helps to tackle food waste.

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Green Energy Together; Laundrettes; Financial Complaints

We investigate complaints about solar panel installer Green Energy Together.

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Call You and Yours: what's the motor trade like right now in your experience?

Today we're asking: what's the motor trade like right now in your experience?

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Energy bills, gambling exclusions and uninsured scooters

Energy bills, gambling exclusions and uninsured scooters.

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29/06/2023

News and discussion of consumer affairs

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Fast-bred Chickens, Youth Hostel Closures, Private Schools

Should we be breeding chickens to produce as much meat as possible in the fastest time?

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Call You & Yours: Have you been part of a data breach? What happened?

Call You & Yours: Have you been part of a data breach? What happened?

• 53 mins

Driving tests: How bots take the slots

Driving tests: how bots take the slots.

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Gap Finders - Isabella West from Hirestreet

The young female entrepreneur with an alternative to wearing a fashion outfit just once.

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Rail Ticket Offices; Gym Market and University Marking Ban

Could increased competition to sell digital tickets really boost rail passenger numbers?

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Call You and Yours: Mortgages are at a 15-year peak - how's it impacting you?

Call You and Yours: Mortgages are at a 15-year peak - how's it impacting you?

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Water bosses questioned, school uniform costs and plant-based meat

Water bosses questioned, school uniform costs and plant-based meat.

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Cris Miller from Viagogo

An extended interview with the boss of the controversial tickets resale company, Viagogo.

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Student living costs; Taylor Swift tickets; Saving cinema

With student accommodation prices rising, students are working to keep up with costs.

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18/07/2023

News and discussion of consumer affairs.

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Subscription traps; Rising rents; Barmy Army membership

A government Bill to prevent unwanted automatic subscriptions faces a business backlash

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Gap Finders - Richer Sounds founder Julian Richer

Gap Finders - Richer Sounds founder Julian Richer.

• 53 mins

Holiday fires, Ocado, DINKYs,

We hear from holidaymakers trying to fly back home from Rhodes following the wildfires.

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Call You and Yours: What's your experience of holidays this year?

Call You and Yours - what's your experience of holidays this year?

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Organic chicken, Electric cars, Modular homes

New figures show a large drop in sales of organic foods - particularly chicken.

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Gap Finders: Nick Johnson and Jenny Thompson

Gap Finders: Nick Johnson and Jenny Thompson

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Rail ticket offices, Will warning, Rental homes' energy efficiency

MPs travel watchdog warns rail companies over ticket office plan.

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Call You and Yours: How will plans to close rail ticket offices affect you?

Call You and Yours: How will plans to close rail ticket offices affect you?

• 53 mins

Negative budgets, Rural GPs, Childminder troubles

The worrying trend of people unable to balance their budgets despite making cutbacks.

• 53 mins

Gap Finders: Lucy & Yak's, Lucy Greenwood and Chris Renwick

We meet the couple behind Lucy & Yak and their colourful dungarees.

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Selling Houses; Sweet Shops; Kitchens

Selling houses, sweet shops and kitchens.

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Call You & Yours: How do you make your clothes last longer?

Call You & Yours: How do you make your clothes last longer?

• 53 mins

Underage cosmetic fillers; Energy refunds; Carry on cruising?

The cosmetic treatments still being offered to under-18s despite changes to the law.

• 53 mins

Gap Finders: Anna Brailsford from Code First: Girls

The woman on a mission to close the gender gap in tech.

• 53 mins

What went wrong at Wilko?

Wilko, plastics ban and Covid graduates

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Call You and Yours: What's your experience of installing solar panels and heat pumps?

Call You and Yours: What's your experience of installing solar panels and heat pumps?

• 53 mins

Facebook Marketplace; Student living costs; Skip Intro

The scammers targeting people selling goods on Facebook Marketplace.

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Gap Finders: Tom Raviv from Milliways

We meet the man behind Milliways - the super natural gum company.

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Potholes, Airport Parking and Property Service Charges

With poor weather and declining roads quality, could it be a bumper year for potholes?

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Call You & Yours: What impact are low emission zones having on you?

Call You & Yours: What impact are low emission zones having on you?

• 53 mins

Energy Price cap, Sugar Inflation, Mortgage Pressures

The new energy price cap. The impact of sugar inflation. The homeowners forced to sell up.

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Gap Finders: Toby McCartney from MacRebur

This week's Gap Finder is Toby McCartney, Co-founder and Chief Executive of MacRebur.

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Fire Safety Forms, Perfume Dupes and Home Water Horror

The flat owners trapped when block owners fail to produce a fire safety certificate.

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Call You & Yours: How confident at recycling are you?

Call You & Yours: How confident at recycling are you?

• 53 mins

BT Digital Voice, Minimalist Travel, Nights Out

Complaints about BT Digital Voice. The latest travel hack. Cutting back on nights out.

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Gap Finders: Phil Hutcheon from Dice

We meet a man on a self-proclaimed mission to change how we buy gig tickets for good.

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Ulez compliant cars, Getting Rid of Bankbooks and Pizza

If you have a car that isn't Ulez compliant, what are your options?

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Call You and Yours: What's your experience of vaping?

What's your experience of vaping for good and bad?

• 53 mins

Student Rental Deposits, Trainers, BT Digital Voice

Students struggle with rental deposits. The market for trainers. BT Digital Voice woes.

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Gap Finders: Sandrine Zhang Ferron from Vinterior.

Gap Finders: Sandrine Zhang Ferron from Vinterior.

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UK Holidays, Wilko and Octopus buys Shell

UK holidays, Wilko and Octopus buys Shell.

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Call You and Yours: The cost of vets.

The government is probing vets' charges. Call You & Yours wants to know what you think.

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Wilko, Compostable waste at home, Collectables

How compostable is compostable packaging?

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Gap Finders - Howard Carter from Incognito

Today's Gap Finder is Howard Carter from Incognito.

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Section 21 Rise, Premium Halal Burger Bars and Driverless Cars

What's behind the near record rise in no-fault evictions?

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Call You and Yours: How well does your high street work for you?

Call You and Yours: How well does your high street work for you?

• 53 mins

Gym Locker Theft; Weird Paints; Rental Market

Gym goers share experiences of locker theft - plus weird paints and why we love them.

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Gap Finders: Mikkel Grene from Søstrene Grene

Gap Finders: Mikkel Grene from Søstrene Grene

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Probate Delays, Bus Regulation and Fresh Food Deserts

It is taking twice as long to get a grant of probate compared to last year. Why is that?

• 53 mins

Call You and Yours: Have your food shopping habits changed?

Have your food shopping habits changed?

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Companies House Fraud; Eco Shopping; Car Boots

One of the most extreme cases of Companies House Fraud You and Yours has ever investigated

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Gap Finders: Tom Gozney from Gozney

Tom tells us how digging a hole in his garden revealed a gap in the pizza oven market.

• 53 mins

Unclaimed Benefits, Staging Homes and Retail Parks

The charity awareness campaign taking aim at unclaimed benefits worth £19bn.

• 53 mins

Call You and Yours: Will public transport get you out the car?

Is public transport good enough to get you out the car?

• 53 mins

04/10/2023

News and discussion of consumer affairs

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Gap Finders: Oliver Montague from Swytch, the electric bike conversion kit

Gap Finders: Oliver Montague from Swytch, the electric bike conversion kit.

• 53 mins

Temu Data Sharing, Paying with Cash, HS2 Cancellation

Temu data sharing warning. The rise in cash payments. HS2 cancellation in the north.

• 53 mins

Call You & Yours: Private health care

We'd like to know if you've paid for private health care.

• 53 mins

Facebook Car Scams; NFT Crash; Pension Withdrawals

Lifting the lid on Facebook Marketplace fake car ads.

• 53 mins

Gap Finders: Marjorie Hayward who's combatting loneliness

This week's Gap Finder is Marjorie Hayward the founder of charities that combat loneliness

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Supermarket Loyalty Cards, Killer Cows and ADHD Medicine Shortages

Are supermarkets using loyalty card discounts to hide price rises?

• 53 mins

Call You & Yours: How are you going to pay your energy bills this winter?

Call You & Yours: How are you going to pay your energy bills this winter?

• 53 mins

Scam a Scammer; Affordable Art; Scrappage Scheme

The woman who played the scammers at their own game.

• 53 mins

Gap Finders - Mariella Satow from Sign Up Captions

Meet the uni student who brought sign language to Disney + and Netflix for the first time.

• 53 mins

Scam Season: Heat Pumps and Travel Insurance

In our series on scams this week we examine what's known as The Spell.

• 53 mins

Call You and Yours: Have you ever been put under the spell of someone trying to scam you?

Call You and Yours: Have you ever been put under the spell of someone trying to scam you?

• 53 mins

Scam Season, Smart Meters and Customer Service

We find out what it takes to break the psychological spell scammers cast on their victims.

• 53 mins

Under the Spell

Under the spell of criminals. How a couple lied to banks trying to protect them from fraud

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First-time Buyers, Safe Hands Investigation and Garden 'Pub-sheds'

As first-time buyer woes mount up, is home owning just for elites?

• 53 mins

Call You and Yours - Christmas Spending

Call You and Yours - covering the cost of Christmas?

• 53 mins

Ticket Office U-turns, Estate Agents, and Electric Cars

What does the U-turn on the planned closure of rail ticket offices mean for passengers?

• 53 mins

Gap Finders - Layla Sargent from The Seam

Winifred Robinson hears from Layla Sargent, founder of The Seam, an online repair service.

• 53 mins

Student landlords; NS& I woes; Holiday trends

The race to find student digs as more landlords sell up because of high mortgage rates.

• 53 mins

Call You and Yours: NHS Waiting Lists

How are NHS waiting lists affecting you and your family?

• 53 mins