Executive Complaints Unit archived reports

Archived reports of significant complaints upheld, resolved or not upheld by the ECU with statistics about complaints received at stage 2.

Archived ECU Report April – September 2016

Archived ECU Report October 2015 - March 2016

Archived ECU Report April - September 2015

Archived ECU Report October 2014 - March 2015

Archived ECU Report April - September 2014

Archived ECU Report October 2013 - March 2014

Archived ECU Report March - September 2013

Archived ECU Report October 2012 - March 2013