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blank blank blank blank blank Skip to content Careers at Intercom
Be a part of something great Intercom is the next generation customer service platform, built for an AI-first world. Intercom lets businesses deliver fast support, keeping customers satisfied, costs low, and service teams happy. It is the only complete AI-first customer service platform that provides a seamless customer experience across automation and human support. Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Microsoft, use Intercom to send over 500 million messages per month and enable interactions with over 600 million monthly active end users
The company was founded in 2011 and is backed by leading venture capitalists, including Bessemer Venture Partners, Kleiner Perkins and Social Capital.
Your next big career move
Values We live by our 6 Values
Positive and optimistic Negativity and pessimism make all things harder. The opposite is how you achieve very hard things. We need people who are on board with and bullish about our new plan.
Success First Our north star is shareholder value. We believe we will create that through incredible work. And we believe we will achieve that through a great culture.
Incredibly high standards We aspire to true greatness. We demand the very best of ourselves, and of those we work with. We aim for very-best-in-class work with everything we do.
Open Mindedness We want independent thinkers. We will question the status quo in order to eliminate blind spots and increase our freedom to maneuver and innovate.
Resilience We will exhibit great maturity and rise above tension that disrupts our work and distracts us from our goals. We will show a high degree of adaptability and hunger for change.
Impatience 52 weeks is not a long amount of time. We need everything done today, this week, this month. We move fast via hard work and smart work.
Positive and optimistic Negativity and pessimism make all things harder. The opposite is how you achieve very hard things. We need people who are on board with and bullish about our new plan.
Success First Our north star is shareholder value. We believe we will create that through incredible work. And we believe we will achieve that through a great culture.
Previous slide Next slide Culture What it’s like to work at Intercom
Hear from our CEO, Eoghan McCabe, on what it’s like to work here and why this is the best time to join.
Where we're located
(We’re growing fast!)
The center of the tech universe, and our HQ. The team here spans Sales, Marketing, and other corporate functions such as Finance, Legal, and People.
Where it all began, and still our largest office—home to R&D, Sales, Marketing, and People teams.
Home base for a number of our R&D teams.
Helping us grow our global presence with dedicated Sales and Customer Support teams.
Where our Customer Support and Sales teams work their magic.
Don't see the role you're interested in? Sign up to our Talent Community to stay in touch.
Per the Irish Gender Pay Gap Information Act 2021, we report annually on gender pay figures for employees based in Ireland. You can view our 2022 report here and our 2023 report here .