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.swiper-pagination-bullet-active-next{-webkit-transform:scale(0.66);-ms-transform:scale(0.66);transform:scale(0.66);}.swiper-pagination-bullets-dynamic .swiper-pagination-bullet-active-next-next{-webkit-transform:scale(0.33);-ms-transform:scale(0.33);transform:scale(0.33);}.swiper-pagination-bullet{width:8px;height:8px;display:inline-block;border-radius:50%;background:#000;opacity:0.2;}button.swiper-pagination-bullet{border:none;margin:0;padding:0;box-shadow:none;-webkit-appearance:none;-moz-appearance:none;appearance:none;}.swiper-pagination-clickable .swiper-pagination-bullet{cursor:pointer;}.swiper-pagination-bullet:only-child{display:none !important;}.swiper-pagination-bullet-active{opacity:1;background:var(--swiper-pagination-color,var(--swiper-theme-color));}.swiper-container-vertical>.swiper-pagination-bullets{right:10px;top:50%;-webkit-transform:translate3d(0px,-50%,0);-ms-transform:translate3d(0px,-50%,0);transform:translate3d(0px,-50%,0);}.swiper-container-vertical>.swiper-pagination-bullets .swiper-pagination-bullet{margin:6px 0;display:block;}.swiper-container-vertical>.swiper-pagination-bullets.swiper-pagination-bullets-dynamic{top:50%;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);width:8px;}.swiper-container-vertical>.swiper-pagination-bullets.swiper-pagination-bullets-dynamic .swiper-pagination-bullet{display:inline-block;-webkit-transition:200ms -webkit-transform,200ms top;-webkit-transition:200ms transform,200ms top;transition:200ms transform,200ms top;}.swiper-container-horizontal>.swiper-pagination-bullets .swiper-pagination-bullet{margin:0 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.swiper-slide,.swiper-wrapper{-webkit-transform:translate3d(0px,0,0);-ms-transform:translate3d(0px,0,0);transform:translate3d(0px,0,0);}.swiper-container-multirow>.swiper-wrapper{-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;}.swiper-container-multirow-column>.swiper-wrapper{-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;}.swiper-container-free-mode>.swiper-wrapper{-webkit-transition-timing-function:ease-out;transition-timing-function:ease-out;margin:0 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Product Tours

Connect the dots from sign-up to success

Introduce customers to your product with guided experiences that drive adoption.

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Connect the dots from sign-up to success

Drive onboarding and adoption

Help customers discover everything they need to know about your product with interactive tours.

Onboard users to your product
Create interactive guides to walk new sign-ups through the steps to get started.
Spotlight new features
Boost feature adoption by highlighting what’s new in your product at the perfect time.
Erase customer pain points
Give customers proactive guidance that keeps them out of the support inbox.

Code-free and super simple

These polished, engaging tours won’t tie up your designers and engineers.

“Product Tours allowed us to save hundreds of development hours compared to a custom-built solution.”

Seth Greenlaw, Community Manager

Powerful, flexible features

Everything you need to create delightful experiences and measure engagement.

Code-free builder
Audience targeting
Templates
Multipage tours
Click-to-advance
Reporting

Statistics - 4x Hike, 7x claim, 10% Harvestr

4x
“New users who took the tour activated at 4x our current rate.”
Andy Allen, Co-founder and Director, Hike SEO
7x
Product Tours gets 7x more customer engagement than email.
Data from beta customers
10%
“We’ve increased our activation rate by 10%.”
Valentin Huang, Co-founder and CEO, Harvestr

Product Tours works with all of Intercom

Guide your customers with Product Tours

Available as an add-on to any plan. Already using Intercom?

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