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blank blank blank blank blank Skip to content Dramatically reduce your support volume Fin can resolve over 50% of your customer questions instantly and accurately, so your team can focus on more high-value conversations.
An AI chatbot you can trust Built-in safeguards ensure Fin answers questions based solely on your support content, and Fin conversations in inbox lets your team monitor all of Fin's responses.
Activate in minutes Just point it at your content—whether it’s Intercom Articles, Zendesk Help Center, or any public URL—and turn it on. No training, no configuration, no new bot paths.
Control when you want it, human when you need it Enrich Fin with Custom Answers for important questions. For everything else, Fin seamlessly passes conversations to your support team.
WORKFLOWS
Automate repetitive tasks at scale with our visual automation builder Build powerful automations for customers and teammates with no-code building blocks such as bots, triggers, conditions, rules, and Fin.
No code needed
Deploy workflows that automate away manual tasks—such as routing, snoozing, and closing out conversations.
Powerful and flexible
Workflows are deeply customizable so you can build personalized journeys that deliver real value for your customers.
Get a head start
Leverage dozens of pre-built templates for popular use cases—from support triage to customer onboarding and CSAT.
PLATFORM
Reach customers wherever they are, any time of day Leverage the power of the Intercom platform across channels, borders, and apps.
Omnichannel Connect with your customers wherever they are—from web to WhatsApp.
Multilingual Detect a customer’s language and trigger custom-language automations across 43 languages .
Interoperable Integrate the tools you use everyday with over 400 pre-built apps in our app store .
Enriched Add customer data such as order history or billing data to conversations with our robust APIs.