Complaints and Appeals Board
Since December 2011, the Complaints and Appeals Board has considered appeals on behalf of the Trust relating to all matters other than editorial standards, including fair trading complaints, general complaints and Television Licensing complaints. You can find details of their findings using the document links below.
2017
2016
2015
2014
2013
2011/2012
Prior to December 2011, complaints were dealt with by separate committees. Using the links below you can access previous findings on appeals about general complaints, TV Licensing, fair trading and other ad hoc complaints.
Ad hoc complaints and appeals
Archived findings about ad hoc complaints
Fair trading
Archived findings about fair trading complaints
General complaints
Archived findings about general complaints
TV Licensing
Archived findings about TV Licensing complaints
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